Barista (Part Time) | Toast & Tee

Omni Hotels & Spas • Frisco, TX

4d • Onsite

About The Position

Toast & Tee Coffee Collective is a marketplace with a retro golf vibe serving up elevated breakfast and all-day grab and go items. This team member will serve our guests by upselling beverages, pastries, and other selections, accurately process orders, and provide excellent service to all guests.

Requirements

• Must have cash handling experience.
• Must be able to bend, push, pull and stand for extended periods of time.
• Must be able to lift at least 30lbs.
• Must have unexpired Food Handlers and TABC – or obtain upon hire.

Nice To Haves

• Previous barista experience preferred.

Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Omni Hotels & Resorts.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Discovers and responds to customer needs.
• Counts bank deposit at end of all assigned register shifts, and balances house bank.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Maintains all Omni Hotels & Resorts attendance and punctuality standards.
• Maintains all Moments of Service standards.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using Omni Service Champion (OSC) cards.
• Answers guest questions about menu items.
• Up-sells items.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed