Barista - PT

Omni Hotels & Resorts•Tucson, AZ

1d•Onsite

About The Position

The Omni Tucson National Resort & Spa, our four-diamond luxury property, has it all -- from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship golf courses, including six signature dining outlets, our beautiful Mokara Spa, and 130 premier guest rooms. The Omni Tucson National Resort & Spa's associates enjoy an exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment. If you are a friendly, motivated person with a passion to serve others, we invite you to bring your talent to join the team at the Omni Tucson National Resort & Spa. Baristas are responsible for maintaining the highest standards possible for the guest by providing quick, efficient, and professional service to ensure satisfaction. Restock merchandise, keep coffee bar clean and ensure guest satisfaction.

Requirements

Minimum 1 year customer service experience; in food/beverage and/or retail environment.
Previous cash handling and face to face customer service experience required
Ability to accurately and efficiently input information into MICROS
Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
Ability to work cohesively with co-workers both within and outside of your department
Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
Must be TABC & Food Handler certified.
Must be able to work a variety of shifts, including weekends and holidays.
Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.

Nice To Haves

Previous coffee house and/or hotel experience preferred.

Responsibilities

Must be able to communicate effectively with guests and associates
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
Must remain professional in all situations.
Must work well in stressful, high-pressure situations.
Understand and acknowledge proper uniform and grooming standards.
Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department
Assist with monthly inventory.
Maintain a clean workspace throughout the entire shift.
Follow proper procedures for accepting credit cards and checks.
Maintain a cash bank.
Verify guest room numbers for room charges.
Interact with other departments to ensure guest needs are satisfied.
Adhere to proper food handling procedures.
Proper knowledge of equipment uses and safety procedures.