Barista
Horseshoe Bay Resort•Newark, NJ
•Onsite
About The Position
Baristas are responsible for educating customers on the menu, making recommendations based on customer preferences, taking orders, up-selling special items, and keeping the facility clean and stocked. To be successful in this role, a barista should have customer service skills, knowledge of brewing methods and specialty drinks, and a motivation to keep the store clean and presentable. Ultimately, the barista ensures an excellent experience for our guests.
Requirements
- Customer service skills
- Knowledge of brewing methods and specialty drinks
- Motivation to keep the store clean and presentable
Nice To Haves
- Experience is preferred
Responsibilities
- Immediately greet customers as they arrive
- Engage customers before taking orders (i.e. “How are you today?”)
- Educate customers on menu items and answer any questions they ask
- Discern customer's preferences and make recommendations accordingly, potentially up-selling
- Take orders while paying attention to details (i.e. preferences of roast, dairy and syrup)
- Receive and process payments (cash and credit cards)
- Serve prepared food, like cookies, pastries and muffins
- Prepare and serve beverages following recipes
- Keep the bar area and equipment clean
- Brew drip coffee as needed
- Maintain an empty dirty dish bin
- Wash and put away dishes in the kitchen
- Fill the drinking water container, mason cup tray, and buffet items
- Maintain a clean dining area, sanitizing tables and chairs, and sweeping crumbs off of the floor
- Maintain stock of syrups, bar fridge, pastries, bagged coffee and merchandise
- Complete tasks on the checklist (for the appropriate shift) with initials by completed tasks, working ahead to ensure completion before the shift is over.
- Complete daily tasks as possible (first shift), and complete before end of day (second shift)
- If there is time and it is appropriate, complete items on the next shift's checklist
- If the above is complete, ask your manager for something to do
- Notice if equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
