Barista

Drift Coffee & Kitchen•Wilmington, NC

12d•Onsite

About The Position

Drift is a collection of independent cafes serving fresh, holistic foods and beverages while offering an interactive experience to each and every guest. The experience drives connections between people. As a team, we are united by this everyday. Founded in 2014, we are dedicated to making a positive impact on each guest through delicious coffee and made-to-order food. At Drift, our Baristas create exceptional coffee experiences while delivering warm, genuine hospitality. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. At Drift, we believe hospitality is more than serving coffee and food, it’s creating spaces where people feel welcomed, connected, and cared for. We’re looking for individuals who care deeply about serving others, creating thoughtful experiences, and meaningful connections. Through exceptional food and beverage, intentional hospitality, and inviting spaces, our team helps create memorable moments for every guest who walks through our doors. Our Mission Drift is a coffee and café brand committed to offering authentic, memorable experiences rooted in simplicity and care. We serve fresh, thoughtful food and beverages with heartfelt hospitality in clean, open environments designed to bring people together. Join us in creating spaces people want to return to — day after day.

Requirements

Exceptional coffee experiences
Warm, genuine hospitality
Food safety, sanitation, and hygiene standards
Proper temperature control and storage
Clean and food-safe work areas
Following recipes, builds, and standards
Taste, appearance, and consistency
Warm greetings with eye contact and positive energy
Drift hospitality language and behaviors
Calm, respectful, and friendly demeanor under pressure
Professional representation of Drift
Urgency and purpose in movement
Awareness of surroundings
Anticipating needs
Organized and ready stations
Quick adjustment to volume changes
Consistent role execution
Clear communication with teammates and leaders
Team support
Acceptance of coaching and feedback
Punctuality and preparedness

Responsibilities

Follow all food safety, sanitation, and hygiene standards. Wash hands, change gloves, and use tools correctly at all times. Maintain proper temperature control and storage. Keep work areas clean and food-safe. Speak up immediately if something is unsafe or incorrect. Never cut corners on safety, even when busy.
Follow recipes, builds, and standards exactly. Care about taste, appearance, and consistency. Check your own work before it goes out. Fix mistakes instead of sending them. Ask for help when unsure rather than guessing.
Greet guests warmly with eye contact and positive energy. Use Drift hospitality language and behaviors. Stay calm, respectful, and friendly under pressure. Thank guests and invite them back. Represent Drift with professionalism.
Move with urgency and purpose. Stay aware of what’s happening around you. Anticipate what’s needed next. Keep your station organized and ready. Adjust quickly as volume changes.
Know your role and execute it consistently. Communicate clearly with teammates and leaders. Jump in to help when the team needs support. Accept coaching and feedback. Show up on time, prepared, and ready to work.