Barista Team Lead - Riley - Full Time Days

IU Health • Indianapolis, IN

34d • Onsite

About The Position

A Barista Team Lead is responsible for leading the coffeehouse team, ensuring high-quality service, and supporting store operations.

Requirements

• High school diploma, GED or equivalent experience is preferred.
• Requires 3-5 years of relevant experience.
• Requires ServSafe Manager Certification within 6 months of hire.
• Requires the ability to operate kitchen equipment.
• Requires basic computer skills.
• Must be able to wear protective equipment/clothing required by the environment or government regulations such as gowns, gloves, goggles, rubber-soled closed-toe footwear, etc.
• Requires adherence to local health regulations and safety requirements to produce safe food for consumption.
• Requires the ability to climb ladders.
• Physical requirements to include: reaching, standing for long periods of time, squatting, bending, carrying and/or lifting supplies and equipment weighing 35 lbs. or more, up to 80% of the time.

Nice To Haves

• Typically 2+ years of barista experience, with leadership or supervisory experience preferred
• Knowledge of specialty drinks, ingredients, and coffee equipment; ability to use computer systems for orders and reports
• Excellent communication and interpersonal skills, strong organizational abilities, patience, and the ability to work in a fast-paced environment
• Ability to lift up to 50lbs, carry, push, pull, and stand for long periods; work in a busy, sometimes noisy environment

Responsibilities

• Supervise and train baristas, ensuring they follow the set standards for customer service, product quality, and safety
• Build rapport with customers, respond to questions effectively, and maintain a friendly, professional attitude
• Assist the Retail Manager in coordinating daily operations, including ordering and receiving products, completing paperwork, and planning work assignments
• Help the Retail Manager with interviews and train new associates, appraise performance, and provide feedback to improve skills
• Address customer complaints, help resolve issues, and maintain a clean, organized store environment
• Follow food safety regulations, sanitation procedures, and company policies. Must obtain and keep Serv Safe manager certification within 3 months of starting position.
• Stock and display products according to merchandising standards

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED