Barista Supervisor $17.75/hr + Tips

Town Pump, Inc.•Milltown, MT

3d•Onsite

About The Position

Town Pump is looking for a motivated and outgoing Store Barista Supervisor to join our team. Town Pump is a growing company, with ever increasing opportunities for career growth.

Requirements

Motivated and outgoing
Ability to remain calm under pressure
Ability to work effectively in a fast-paced environment
Ability to operate a computerized cash register
Ability to stock shelves, supplies, and the cooler
Ability to clean and maintain the coffee counter and other areas of the store
Ability to build relationships with customers
Ability to complete shift paperwork accurately and effectively
Ability to use safety equipment
Ability to detect shoplifters
Ability to follow vendor check-in procedures
Ability to listen and resolve customer complaints
Ability to utilize the price book, safety manual, and store restroom logs
Ability to advise store manager of any situation or policy violations
Ability to answer and screen telephone calls properly
Ability to maintain store areas, including shoveling (seasonal)

Responsibilities

Oversee the daily operations of the STONE HOUSE COFFEE SHOTS counters.
Assure that STONE HOUSE COFFEE SHOTS meets company standards in sales, staffing, product quality, visual merchandising, and operations.
Remain calm under pressure.
Motivate, train, schedule, and oversee staff.
Wait on the public and provide exceptional customer service.
Fulfill customer orders for food and beverage items by following STONE HOUSE COFFEE SHOTS recipes for espressos, lattes, frappes, and coffee combinations.
Work effectively in a fast-paced environment.
Operate a computerized cash register, giving correct change, and scanning credit cards and checks.
Stock shelves, supplies, and the cooler.
Clean and maintain the coffee counter and other areas of the store (including restrooms and deli area).
Build a relationship with customers, suggesting products, and assisting customers with merchandise location.
Complete shift paperwork accurately and effectively.
Use a fire extinguisher and other safety equipment as needed.
Detect shoplifters.
Follow vendor check-in procedures.
Listen and resolve customer complaints.
Utilize the price book, safety manual, and store restroom logs.
Advise store manager of any situation or policy violations having an adverse effect on store operation performance.
Answer and screen telephone calls properly.
Maintain STONE HOUSE COFFEE SHOTS, customer seating areas, parking, exterior windows, and sidewalks, including shoveling (seasonal).