Barista Supervisor (Starbucks)

OTO Development•Spartanburg, SC

4d•Onsite

About The Position

The Barista Supervisor will contribute to Starbucks’ success by assisting the General Manager in the execution of store operations, helping to create and maintain the Starbucks Experience for our customers.

Requirements

Must be at least 18 years old
High school diploma or equivalent
Barista experience
Strong customer service in retail and/or hospitality knowledge
Strong problem solving and organizational skills
Learns quickly, builds relationships, and communicates effectively

Responsibilities

Acts with integrity, honesty and competence—promoting the culture, values and mission of Starbucks.
Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to coworkers, ensuring operational excellence and improving their performance.
Contributes to a positive environment by recognizing changes in coworkers’ morale and performance and communicating those changes to the manager.
Assists with the training of new team members.
Helps conduct inventory and execute promotions.
Maintains a calm demeanor during periods of high volume or during unusual events to continue operational standards and to set a positive example for the store’s team.
Follows all cash management policies, and ensures all members are engaging in proper cash management practices.
Follows health, safety and sanitation guidelines for all products, and ensures coworkers are doing such.
Delivers legendary customer service by having a customer-comes-first attitude—connecting with the customer, discovering the customer’s needs, and responding to those needs.
Reviews continually the store’s environment to identify problems, concerns and opportunities.
Oversees opening and closing duties.