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Azul Hospitality•Salt Lake City, UT

5d•$6 - $6•Onsite

About The Position

Provide friendly, courteous, and efficient food and beverage service while delivering an exceptional guest experience. This dual-role position is responsible for preparing high-quality coffee, espresso, and specialty beverages while serving as the primary coffee specialist for the restaurant. When coffee order volume is low, the Barista provides full-service restaurant support by greeting guests, taking food and beverage orders, serving meals, processing payments, setting and clearing tables, maintaining clean and organized work areas, and performing other food service-related duties. Flexibility and the ability to seamlessly transition between barista and server responsibilities are essential to supporting the overall success of the restaurant.

Requirements

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, both verbal and written.
Must have excellent customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
Must have a strong knowledge of drink preparation and applicable health standards.
High school or equivalent education required.
One year customer service experience required.
Utah Food Handler Permit (required or must be obtained within 14 days of employment).
Utah Alcohol Server Certification (On-Premise) (required or must be obtained within 30 days of employment).

Nice To Haves

One to three years food service experience preferred.

Responsibilities

Prepare and serve specialty coffee, espresso beverages, teas, and other hot and cold beverages according to company recipes and quality standards.
Prepare pastries and other café items while ensuring product quality and presentation.
Educate guests on coffee selections, brewing methods, and specialty beverage offerings when appropriate.
Greet guests promptly, take food and beverage orders, answer menu questions, and make recommendations, including identifying upselling opportunities.
Provide full-service restaurant support by serving food and beverages, monitoring guest satisfaction, and ensuring an exceptional dining experience.
Operate the POS system, accurately process cash and credit card transactions, and follow all company cash handling procedures.
Maintain cleanliness and organization of the coffee station, dining room, service areas, equipment, utensils, and workspaces.
Ensure coffee, beverage, condiment, and restaurant supplies are stocked and readily available throughout each shift.
Follow all food safety, sanitation, health, security, and company operating standards.
Inspect equipment to ensure it is clean and functioning properly, reporting maintenance or repair needs promptly.
Maintain professionalism and composure during high-volume periods while supporting overall restaurant operations.
Assist with opening and closing duties, side work, bussing and resetting tables, stocking supplies, and other operational tasks as needed.
Properly handle all food, beverages, equipment, and supplies in accordance with company and health department standards.
Perform all other duties as assigned by managers and supervisors.
Due to the nature of restaurant operations, job duties may vary throughout each shift based on guest demand. Employees are expected to perform both barista and server responsibilities as assigned to support operational needs.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Perform other reasonable job duties as requested by direct and indirect Supervisors.