Barista/Market Attendant
About The Position
As a Market Attendant, you will create the Market experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Essential duties and responsibilities include the following (other duties may be assigned): Acts with integrity, honesty and knowledge that promotes the culture, values, and mission of Market. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Assists with new Associate training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer leads. Follows Market operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Associates during each shift. Maintains a clean and organized workspace so that Associates can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Additional duties and responsibilities: Must be able to learn quickly, work as a team, and build relationships with customers and fellow Associates.
Requirements
- High school diploma or GED required.
- Six months customer service experience required.
- Must be able to communicate clearly with guests, customers, supervisors and fellow Associates.
- Must be able to calculate amounts and apply basic addition, subtraction and multiplication.
- Must be able to understand and carry out oral and written instructions and request clarification when needed.
- Texas Food Handler’s Card Certification.
Responsibilities
- Acts with integrity, honesty and knowledge that promotes the culture, values, and mission of Market.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Assists with new Associate training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Discovers and responds to customer leads.
- Follows Market operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Associates during each shift.
- Maintains a clean and organized workspace so that Associates can locate resources and product as needed.
- Maintains regular and consistent attendance and punctuality.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
- Must be able to learn quickly, work as a team, and build relationships with customers and fellow Associates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
