Barista/Host

HC Assetco LLC•Santa Barbara, CA

5d•Onsite

About The Position

Thank you for your interest in joining Hotel Californian, part of Foley Entertainment Group. We are passionate about creating extraordinary experiences. Hotel Californian is Santa Barbara's iconic and friendly luxury destination, where coastal elegance meets modern California style. Located at the crossroads of beautiful State Street and the vibrant Funk Zone, our Forbes-rated hotel offers exceptional accommodations, delectable dining venues & wine tasting room, luxury spa, distinctive indoor and patio event spaces, and breathtaking views of the Santa Barbara coastline, harbor and the Channel Islands. Our culture is creative, collaborative, and indulgent. We value team members who are passionate about hospitality, embrace new challenges, and strive to make memorable guest experiences guided by our core values: • Have Integrity – We seek people who are humble and demonstrate high character. • Be Entrepreneurial – We value innovation and resilience in our team members. • Be a Team Player – We appreciate people who are inclusive and ready to support others when needed. • Be Engaged – We want people who are actively invested. • Always Be Advancing, Never Retreating – We want people committed to constant growth and excellence.

Requirements

Must have strong verbal and written communication skills.
Must be able to multitask.
Must be able to stand and walk for an extended period or for an entire shift.
Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
Must be able to work a varied schedule that may include evenings, nights, and weekends.
Minimum of 21 years of age to serve alcoholic beverages.
High school graduate or equivalent.
Previous experience in similar position in hospitality industry.
Knowledge of local activities and attractions appropriate for restaurant clientele.
Knowledge of Restaurant operations, its services, and facilities.
Must possess basic computational ability.
Must possess basic computer skills.
CA food handler’s card is required or the ability to obtain with the first 30 days of employment.
RSB card is required or the ability to obtain with the first 30 days of employment and be minimum of 21 years old.

Nice To Haves

Prior host/barista experience preferred.

Responsibilities

Greet guests when entering the restaurant with superior customer service.
Answer phone and record reservations for large parties.
Able to make recommendations for guests to other local restaurants and activities.
Thank every guest upon departure, invite them to return, and wish them a fond farewell.
Ensure each guest is greeted and that all food and beverage operations are running smoothly.
Clean and clear service areas.
Oversee all aspects of restaurant during absence of Manager and/or Supervisor.
Be familiar with operation of P.O.S. system and manual system procedures.
Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.
Take customer orders at the counter
Receive payments and present change to customers
Pack food items, make coffee, and fill beverage cups
Function as the host/hostess of the cafe
Manage the register, including all credit card and cash operations
Ensure a balance of the register at the end of the shift or working period
Keep area clean according to health regulations.
Attend team briefings when relevant.
Maintain a friendly, cheerful and courteous demeanor always.
Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
Perform other duties as required.