Barista / Gift Shop Attendant (PT) - Mountain View Grand Resort & Spa
About The Position
Schulte Hospitality Group is seeking a dynamic, service-oriented Retail Associate to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package.
Requirements
- High school diploma or equivalent (GED) preferred
- Basic knowledge of retail sales principles and customer service practices
- Strong communication and interpersonal skills
- Ability to operate a cash register and handle transactions accurately
- Knowledge of point-of-sale (POS) systems and basic computer use
- Ability to work in a fast-paced environment and multitask effectively
- Strong problem-solving skills and attention to detail
- Ability to stand for extended periods and lift up to 50 lbs
- Team player with a positive attitude and willingness to learn
- Ability to follow directions and store procedures accurately
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays
Nice To Haves
- Additional training in retail, customer service, or sales is a plus but not required
Responsibilities
- Greet customers in a friendly and professional manner.
- Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested.
- Describes product details to customers.
- Receives and processes customer payments.
- Serves prepared foods and baked goods including donuts, biscotti, muffins, or bagels.
- Ensures customer service stations are properly stocked with paper products or beverage preparation items.
- Cleans and sanitizes all equipment, utensils, dishes, and work areas.
- Cleans and sanitizes service and seating areas.
- Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.
- Stocks supplies or retail products; may inventory, order, or receive products as directed.
- Assist customers with locating products and answering product-related questions.
- Operate cash registers, handle transactions, and process payments accurately.
- Maintain a clean, organized, and visually appealing sales floor.
- Stock shelves, replenish merchandise, and monitor inventory levels.
- Assist with receiving and unpacking deliveries.
- Promote sales, special offers, and loyalty programs to customers.
- Handle customer complaints or direct them to the appropriate manager.
- Follow store procedures for opening, closing, and security.
- Collaborate with team members to meet sales goals and customer satisfaction targets.
Benefits
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
