Barista/Cook

Peregrine Hospitality•Lenox, MA

67d•Onsite

About The Position

This role involves preparing and serving food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. The Barista/Cook is responsible for preparing food items according to designated recipes and quality standards, maintaining cleanliness and complying with food sanitation standards at all times. The position also requires managing guest orders efficiently, stocking and maintaining food stations, and visually inspecting all food sent from the kitchen. Practice correct food handling and storage procedures according to regulations. Prepare requisitions for supplies and food items as needed. Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards. Ensure that food quality and food safety standards are maintained at a superior level daily. Complete opening duties as assigned, including setting up the physical aspect of the station, making preparation lists, and transporting items. Prepare necessary food items for the meal period and the next service. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Cook for the scheduled meal period. Remove soiled wares from the station and transport them to the dishwashing area. Breakdown workstation and complete closing duties. Follow service standards, standard operation procedures, and safety standards. Follow safety and security procedures. Work cohesively with co-workers and all departments as part of a team. Follow all appropriate policies and procedures while constantly striving to improve standards of operations. Adhere to attendance and reliability standards.

Requirements

High School diploma or GED equivalence
1 year experience in a similar role
Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
Must participate in all required meetings and training.
Must be able to work in a fast-paced environment and able to multitask.
Demonstrate a thorough understanding of all the menu offerings and must be able to make recommendations.
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to stand and walk for extended periods of time
Ability to bend and twist, push and pull, stoop, and kneel

Nice To Haves

Will be required to work flexible scheduled shifts based on business needs

Responsibilities

Knowledge of the appropriate table settings and service ware.
Knowledge of all menu items, prices and methods of preparation. Use suggestive selling techniques to encourage the guests to choose items that are house specialties.
Clean or sanitize work areas, utensils, or equipment.
Clean service or seating areas.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.
Prepare food items according to designated recipes and quality standards.
Maintain cleanliness and comply with food sanitation standards at all times.
Manage guest orders in a friendly, timely, and efficient manner.
Ensure knowledge of the menu and all food products.
Stock and maintain designated food station(s).
Visually inspect all food sent from the kitchen.
Practice correct food handling and food storage procedures according to federal, state, local, and company regulations.
Prepare requisitions for supplies and food items, as needed.
Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
Ensure that food quality and food safety standards are maintained at a superior level daily.
Complete opening duties as assigned, including setting up the physical aspect of the station: grill, pantry, making preparation list of necessary food items, requisition all listed food items and transport from walk-in, etc. to assigned station.
Prepare necessary food items for the meal period and the next service.
Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
Cook for the scheduled meal period.
Remove soiled wares from the station as assigned and transport them to dishwashing area.
Breakdown workstation and complete closing duties.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Prepare and serve coffee and tea drinks that meet quality standards.
Properly handle and maintain all equipment.
Respond to orders, questions, concerns, and constructive feedback in a polite and efficient manner.
Accurately handle cash and credit card payments, following appropriate cash-handling procedures.
Serve customers quickly and efficiently.
Observe relevant health and safety standards.
Ensure that the opening/closing duties are complete as per protocol.
Have a thorough knowledge of all the retail items.
Abide by all policies and safety rules.
Perform other duties as requested by management.