Barista/Cook

Peregrine Hospitality•Lenox, MA

17d•Onsite

About The Position

This role involves a variety of essential functions related to food and beverage preparation, customer service, and maintaining a clean and organized work environment. The Barista/Cook is responsible for preparing menu items, serving customers, managing orders, and ensuring high standards of food safety and quality. The position requires adherence to company service culture, standard operating procedures, and safety standards, while working cohesively with team members.

Requirements

High School diploma or GED equivalence
1 year experience in a similar role
Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
Must participate in all required meetings and training.
Must be able to work in a fast-paced environment and able to multitask.
Demonstrate a thorough understanding of all the menu offerings and must be able to make recommendations.
Abide by all policies and safety rules.
Proof of identity and eligibility to work in the United States.

Responsibilities

Knowledge of appropriate table settings and service ware.
Knowledge of all menu items, prices, and methods of preparation.
Use suggestive selling techniques.
Clean or sanitize work areas, utensils, or equipment.
Clean service or seating areas.
Check temperatures of freezers, refrigerators, or heating equipment.
Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.
Prepare food items according to designated recipes and quality standards.
Maintain cleanliness and comply with food sanitation standards.
Manage guest orders in a friendly, timely, and efficient manner.
Ensure knowledge of the menu and all food products.
Stock and maintain designated food station(s).
Visually inspect all food sent from the kitchen.
Practice correct food handling and food storage procedures.
Prepare requisitions for supplies and food items, as needed.
Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
Ensure that food quality and food safety standards are maintained at a superior level daily.
Complete opening duties as assigned, including setting up the physical aspect of the station, making preparation lists, and requisitioning food items.
Prepare necessary food items for the meal period and the next service.
Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
Cook for the scheduled meal period.
Remove soiled wares from the station and transport them to the dishwashing area.
Breakdown workstation and complete closing duties.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Prepare and serve coffee and tea drinks that meet quality standards.
Properly handle and maintain all equipment.
Respond to orders, questions, concerns, and constructive feedback in a polite and efficient manner.
Accurately handle cash and credit card payments, following appropriate cash-handling procedures.
Serve customers quickly and efficiently.
Observe relevant health and safety standards.
Ensure that the opening/closing duties are complete as per protocol.
Have a thorough knowledge of all the retail items.
Abide by all policies and safety rules.
Perform other duties as requested by management.