PT Barista/Coffee Shop Attendant

New Castle Hotel•Lexington, KY

5d•Onsite

About The Position

You have a passion for crafting the perfect cup of coffee and a natural ability to make people feel welcome. With an upbeat and friendly personality, you thrive in a fast-paced environment where every interaction counts. You find joy in not just serving a great cup of a coffee, but in creating a moment of enjoyment for each guest.

Requirements

Ability to work long hours, as needed.
Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Ability to bend, stretch, twist or reach with your body and arms.
Ability to work under variable temperatures and noise levels.
Near Vision - the ability to see details at close range.
Ability to stand for long periods of time without sitting or leaning.
Fluency in English.
Ability to work in stressful, high pressure situations.
Ability to multi-task on a continuous basis.

Nice To Haves

High school education or equivalent preferred.
At least one year as a Barista or related customer service position preferred.
ServSafe certificate/alcohol training may be required if the café sells alcohol.

Responsibilities

Arriving at work on time to get the cafe set up and ready to open, keeping the area clean and attractive throughout the day.
Performing all cleaning duties – floors, tables, buffet as well as sidework duties – as the outlet closes.
Greeting guests, upselling food & beverage, making helpful suggestions, answering questions, remembering names or favorite choices, offering a friendly smile – and maybe even a weather forecast or a local attraction suggestion.
Understanding the product you are serving and keeping updated on the latest trends.
Offering prompt, excellent service to create a wonderful experience for the guest.
Handling cash/credit accurately and timely for all food and beverage as well as sundry purchases.
Following your hotel’s established safety and security policies & procedures.
Anticipating problems and calling management as needed.