Barista/Cashier

Clayton Homes • Maryville, TN

1d • Onsite

About The Position

The Bistro Barista and Cashier serves as a key frontline team member responsible for delivering an exceptional customer experience within a high-volume corporate dining environment. As a blended customer service, barista, and cashier role, this position supports daily Bistro operations through hot/cold beverage and prepackaged food preparation, point-of-sale transaction processing, and hospitality services while ensuring accuracy, efficiency, and quality. The Bistro Barista and Cashier contributes to operational flow by maintaining a welcoming atmosphere, supporting team effectiveness, and providing responsive service to employees and guests.

Requirements

• High level of trustworthiness and accountability when handling transactions and customer interactions
• Ability to remain engaged, attentive, and customer-focused in a fast-paced environment
• Strong communication and interpersonal skills
• Demonstrated reliability and professionalism in an on-site corporate setting
• Ability to multitask and prioritize during peak service times
• High School Diploma or equivalent
• 0-1 years of point-of-sale experience

Responsibilities

• Greet employees, guests, and visitors in a friendly, professional, and welcoming manner.
• Serve as a primary point of contact for customer questions, requests, and concerns.
• Provide information regarding menu items, ingredients, pricing, beverage options, and product offerings.
• Assist customers with product selection and beverage customization requests.
• Resolve routine customer concerns and escalate issues as appropriate.
• Maintain a positive atmosphere that supports the organization’s culture and hospitality standards.
• Deliver efficient, accurate service during high-volume periods.
• Prepare coffee, espresso-based beverages, teas, and specialty drinks according to established recipes and quality standards.
• Prepare and serve prepackaged food and grab-and-go items.
• Ensure beverage and food orders are completed accurately and timely.
• Monitor beverage quality, presentation, and consistency.
• Operate coffee equipment and food service tools safely and effectively.
• Restock ingredients and supplies necessary for beverage and food preparation.
• Maintain compliance with food safety and sanitation standards.
• Accurately enter customer orders into the point-of-sale system.
• Process transactions using cashless payment methods including badge pay, credit/debit cards, and mobile payment platforms.
• Scan and verify items to ensure pricing and selections are accurate.
• Troubleshoot basic transaction issues and escalate concerns when appropriate.
• Maintain accurate transaction records and receipts.
• Complete assigned reconciliation and closing activities.
• Report transaction discrepancies and system issues to leadership.
• Follow established internal control and payment handling procedures.
• Maintain clean, organized, and sanitized workstations, counters, equipment, and service areas.
• Stock beverages, grab-and-go items, cups, utensils, condiments, and other supplies.
• Monitor inventory levels and communicate replenishment needs.
• Support opening, closing, and daily operational checklists.
• Assist with front-of-house operations and overall Bistro efficiency.
• Monitor customer flow and support efficient movement through service and checkout areas.
• Maintain an organized, guest-focused dining and coffee bar environment.

Benefits

• Flexibility to create their own health, dental, and vision benefits package
• Competitive 401K programs, including investment options and company matching for full and part time team members after one year
• Paid parental leave
• Tuition reimbursement
• Employee Assistance Programs
• Paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program
• Holistic wellness programs (physical, nutritional, social, financial, spiritual and occupational) available online or in-person
• Onsite restaurant
• Onsite fitness facility with full gym
• In-person and virtual workout classes
• Yoga / barre studio
• Volleyball and basketball courts
• Walking paths
• Disc golf course

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED