Full-Time Barista and Retail Operations Associate

Museum Of Life And Science•Durham, NC

26d•$0 - $15•Onsite

About The Position

Love great coffee, cool merchandise, and making someone’s day a little better? Join the Museum of Life and Science as a Full-Time Retail Operations Associate and Barista, where you’ll create welcoming experiences for guests while keeping our coffee bar and Museum stores running smoothly. Bring your customer service superpowers, barista skills, and eye for detail to one of the Triangle’s favorite destinations.

Requirements

A demonstrated passion for customer service
Superior drink building skills
A demonstrated ability to prioritize and handle multiple tasks efficiently and in an organized fashion
Ability to monitor, organize, and rotate coffee bar inventory
Basic proficiency with computer and point-of-sale systems
Ability to accurately handle cash, charge, check, and gift card transactions
Ability to work independently with limited supervision and collaboratively as part of a team
Ability to stand for up to 9 hours
Ability to withstand prolonged periods of repetitive motions with hands/wrists
Ability to maneuver around coffee bar, sales floor, and stock rooms including repetitive bending, prolonged standing, twisting, and climbing
Ability to lift 40 pounds
Set schedule with weekend and occasional evening work

Nice To Haves

Coffee bar/retail experience
1+ year of barista experience
Servsafe certification
Conversant in Spanish
Familiarity with CounterPoint or similar point-of-sale system

Responsibilities

Provide friendly, efficient, and knowledgeable service to Museum guests in the coffee bar and Museum stores
Prepare and serve coffee, specialty beverages, and other menu items according to established recipes, quality standards, and food-safety practices
Accurately process cash, credit card, check, and gift card transactions
Open and close the coffee bar and Museum stores in accordance with departmental procedures and standards
Maintain clean, organized, well-stocked, and guest-ready coffee bar and retail spaces throughout each shift
Organize, stock, and rotate coffee bar inventory to maintain product availability and quality
Maintain visual merchandising standards with strong attention to detail
Follow Museum, departmental, and applicable health and food-safety policies and procedures
Identify and communicate operational successes, opportunities, and concerns to Retail Operations leadership
Prioritize and manage multiple responsibilities based on guest needs and daily operational demands
Work independently with limited supervision while contributing to a collaborative and supportive team environment
Always demonstrate adherence to Museum safety procedures
Engage with Museum guests in a positive and helpful way to support an enjoyable and safe experience
Demonstrate and advance the Museum’s Strategic Plan through interactions with staff, volunteers, and guests
Perform additional duties as assigned