Barista and Receptionist, Office Services

Canaccord Genuity Group Inc.•Toronto, ON

1d•CA$45,000 - CA$48,000•Onsite

About The Position

Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. CG is driven by an unwavering commitment to build lasting client relationships – we achieve this by generating value for our individual, institutional, and corporate clients through comprehensive wealth management solutions and investment banking services. We are a leading independent wealth management firm in Canada, and the leading mid-market provider of investment banking advisory, equity research, sales and trading services for corporations and institutions. We pride ourselves on understanding our clients’ needs and finding innovative, bespoke solutions. Our entrepreneurial and friendly team will challenge you to learn and grow every day. We value great work and collaboration and strive to eliminate bureaucratic thinking. We’re looking for talented people who thrive in a fast-paced environment and want to have an impact with innovative ideas and best practices. Come be a part of our Canadian success story and help deliver superior experiences for our clients. At CG, we recognize that diversity across our business strengthens our client relationships and enables more innovative solutions. We strongly encourage applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. CG provides an accessible candidate experience. If you need any accommodations throughout the interview process and beyond, please let us know. We are seeking a professional, adaptable, and hands-on team member to support our front office and office services functions. This role combines receptionist responsibilities, barista backup support, and general office services duties. The ideal candidate is able to work independently, thrive in a fast-paced environment, and effectively manage shifting priorities throughout the day.

Requirements

1–2 years of barista experience, capable of working independently in a fast-paced environment.
Experience with manual or semi-automatic coffee machines; familiarity with Apia Life Nuova Simonelli preferred.
Receptionist experience in a professional corporate environment is an asset.
Excellent customer service and communication skills.
Strong organizational and prioritization skills; able to handle multiple tasks simultaneously.
Intermediate knowledge of MS Office (Outlook, Word, Excel).
Exceptional interpersonal skills with a professional and polished corporate presentation.
Ability to problem-solve, take initiative, and adapt to changing priorities.
Familiarity with local food safety regulations is a plus.
Adaptable to take on different office responsibilities as required.

Nice To Haves

Familiarity with local food safety regulations is a plus.

Responsibilities

Prepare and serve coffee, tea and specialty beverages efficiently in a fast-paced environment.
Deliver high-quality customer service by greeting guests, taking and processing orders accurately, and addressing inquiries or concerns promptly.
Operate the Apia Life Nuova Simonelli coffee machine; experience using a grinder and manual settings is required.
Manage inventory by monitoring stock levels, ordering supplies, receiving deliveries, and maintain cleanliness and organization of the coffee area and supplies.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Troubleshoot minor equipment issues, perform basic maintenance, and coordinate repairs with vendors or service providers as needed.
Adapt to daily changes in responsibilities and workload as needed.
Handle incoming calls on a high-volume multi-line switchboard.
Greet and direct visitors, ensuring a professional and welcoming front-desk experience.
Respond professionally and courteously to inquiries from clients, employees, and couriers.
Keep accurate records of visitor requests and calls received.
Coordinate meeting schedules, calendars, and appointments to support daily operations.
Keep the reception area and all boardrooms clean, organized, and client-ready at all times.
Provide reception coverage independently as needed.
Maintain stock and cleanliness of common kitchen areas.
Set up, serve, and maintain boardrooms for catered meetings.
Process invoices/expenses and perform additional administrative tasks as required.
Maintain accurate records of all couriers and handle incoming and outgoing mail.
Handle access card programming and distribution for staff and visitors.
Assist in resolving client or internal requests by directing them appropriately.
Support other members of the Office Services team as needed.