Barber

Discovery Land Company•Madison, WI

2d•Onsite

About The Position

The Barber to provide exceptional grooming services while delivering a personalized luxury experience for our Members and Guests. This role is responsible for providing precision haircuts, beard grooming, and traditional barbering services while creating a welcoming, refined environment that reflects the Club's commitment to personalized hospitality and five-star service.

Requirements

Current California Barber License or California Cosmetology License required.
Minimum 2–3 years of professional barbering experience preferred in a luxury barbershop, private club, resort, salon, or Spa environment.
Strong technical knowledge of precision haircutting, clipper work, scissor cutting, beard grooming, and traditional barbering techniques.
Experience with: Men's Haircuts, Precision Scissor Clipper Treatments, Beard/Mustache Trimming & Sculpting, Shampoo/Scalp Treatments, Hot Towel/ Straight Razor Shaves
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
Ability to work in a team environment.
Ability to stay calm and focused during the busiest of times.
Ability to read, write, speak, and understand English; additional languages preferred.

Nice To Haves

Luxury Member Service
Technical Barbering Expertise
Relationship Building
Hospitality & Communication
Retail Sales & Product Knowledge
Teamwork & Collaboration
Initiative & Accountability
Professional Ethics & Confidentiality
Adaptability
Time Management
Attention to Detail
Professionalism Under Pressure

Responsibilities

Deliver exceptional grooming experiences tailored to each Member's personal style, preferences, and grooming goals.
Build meaningful relationships with Members by providing personalized service and remembering grooming preferences.
Welcome Members warmly and create a comfortable, relaxing environment throughout each appointment.
Conduct thorough consultations to understand desired styles while providing professional recommendations.
Educate Members on grooming techniques, scalp health, beard care, and home maintenance.
Recommend grooming services, treatment enhancements, and professional retail products that support each Member's lifestyle.
Maintain strict confidentiality regarding all Member information and personal conversations.
Promote a warm, professional, and welcoming atmosphere that reflects the luxury standards of The Madison Club.
Perform professional barbering services in accordance with Club standards and California State Board regulations.
Customize every service to meet the individual needs and preferences of each Member.
Perform services including, but not limited to: Men's Haircuts, Classic Barber Cuts, Precision Scissor/ Clipper Cuts, Beard Trim/Shaping, Mustache Grooming, Neck Clean-ups, Shampoo Services, Scalp Treatments, Hot Towel, Straight Razor Shaves
Stay current on barbering trends, techniques, and grooming products to continually elevate service offerings.
Maintain service timing while ensuring exceptional quality and attention to detail.
Prepare barber stations before each appointment, ensuring cleanliness, organization, and professional presentation.
Sanitize all tools, razors, clippers, equipment, and workstations in accordance with California State Board regulations and Spa protocols.
Maintain adequate inventory of grooming products, retail merchandise, linens, and barbering supplies.
Monitor inventory levels and communicate replenishment needs to management.
Ensure barber stations consistently reflect the luxury presentation standards of The Madison Club.
Report equipment maintenance concerns promptly.
Educate Members on professional grooming products and home maintenance routines.
Support seasonal retail promotions and product launches.
Maintain current knowledge of grooming products, barbering techniques, and industry innovations through continuing education and vendor training.
Collaborate closely with Spa Coordinator, Hairstylists, Massage Therapists, Estheticians, Nail Technicians, Spa & Locker Room Attendants, and fellow Spa Providers to ensure a seamless Member experience.
Communicate Member preferences, appointment updates, and operational needs professionally.
Participate in staff meetings, continuing education, product knowledge sessions, and seasonal training.
Support fellow Spa team members during busy periods and assist with operational needs whenever possible.
Foster a respectful, collaborative, and positive team environment.
Demonstrate professionalism, integrity, discretion, and accountability in every Member interaction.
Arrive prepared and on time for all scheduled appointments.
Maintain all California licensing requirements and continuing education.
Follow all Spa policies, barbering protocols, sanitation standards, and safety procedures.
Demonstrate initiative by assisting with Spa operations between appointments.
Maintain barber stations and common areas to the highest standards of cleanliness and organization.
Perform additional duties as assigned.