Barback-Springhill Suites & Element Colorado Springs, CO

Hotel Equities•Colorado Springs, CO

3d•$0 - $16•Onsite

About The Position

Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Ensure that all bar areas are set up properly for lounge opening. Maintain the bar and lounge areas in a neat and orderly condition at all times. Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. Replenish ice as needed/requested. Ensure all bartenders have sufficient supplies throughout shift. Assist bartenders and cocktail servers as outlined on activity schedule or as required. Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Assist in set-up/break-down of raw bar as requested by manager. Assist in cleaning tables and all lounge area as needed. Receive and issue packages for guests for related functions. Properly maintain, store and secure all banquet equipment. Participate in physical inventories. Be readily available/ approachable for all guests. Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan. Extend professionalism and courtesy to guests at all times. Adhere to all applicable Company Standard Operating Procedures. Be an enthusiastic, helpful and positive member of the team. Be professional, responsible and mature in conduct and behavior. Be understanding of, encouraging to and friendly with all co-workers. Be self-motivated and use time wisely. Maintain open line of communications with each department. Communicate pertinent information. Respond positively to new ideas. Openly accept critical/developmental feedback. Maintain effective communication through the use of meetings, memorandums. Be available to help other departments in emergency situations. Perform other assignments as directed by supervisor. Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Properly handle and account for keys. Be knowledgeable of policies regarding emergency procedures, lost and found items and security concerns.

Requirements

High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Ability to read recipes and follow their instructions.
Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices.
Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same.
Must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more.
Must be able to stand and exert well-paced mobility for up to 4 hours in length.
Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50-100 pounds to every area of the kitchen.
Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.).
Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment.
Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings.
Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis.
Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Requires finger dexterity to be able to operate office equipment.
Ability to obtain and/or maintain any government required licenses, certificates or permits.

Nice To Haves

Being passionate about people and service.

Responsibilities

Ensure that all bar areas are set up properly for lounge opening.
Maintain the bar and lounge areas in a neat and orderly condition at all times.
Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc.
Replenish ice as needed/requested.
Ensure all bartenders have sufficient supplies throughout shift.
Assist bartenders and cocktail servers as outlined on activity schedule or as required.
Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand.
Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time.
Assist in set-up/break-down of raw bar as requested by manager.
Assist in cleaning tables and all lounge area as needed.
Receive and issue packages for guests for related functions.
Properly maintain, store and secure all banquet equipment.
Participate in physical inventories.
Be readily available/ approachable for all guests.
Take proactive approaches when dealing with guest concerns.
Follow property specific second effort and recovery plan.
Extend professionalism and courtesy to guests at all times.
Adhere to all applicable Company Standard Operating Procedures.
Be an enthusiastic, helpful and positive member of the team.
Be professional, responsible and mature in conduct and behavior.
Be understanding of, encouraging to and friendly with all co-workers.
Be self-motivated and use time wisely.
Maintain open line of communications with each department.
Communicate pertinent information.
Respond positively to new ideas.
Openly accept critical/developmental feedback.
Maintain effective communication through the use of meetings, memorandums.
Be available to help other departments in emergency situations.
Perform other assignments as directed by supervisor.
Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.
Properly handle and account for keys.
Be knowledgeable of policies regarding emergency procedures, lost and found items and security concerns.