Clark & Bourbon Barback (On Call)

Loews Hotels & Co•Saint Louis, MO

10d•Onsite

About The Position

Live! by Loews – St. Louis is a hotel that is part of the Ballpark Village Live! complex. It features 216 guestrooms, 17,000 square feet of meeting and event space, and multiple food & beverage outlets, including an outdoor lounge and a Bourbon Bar. Loews Hotels & Co, founded in 1960, operates iconic hotels and resorts across the U.S. and focuses on creating an environment where growth and belonging are prioritized for all team members, valuing diversity in all its forms. The Barback role supports the Bartender and Beverage Server by stocking bars, maintaining supplies, cleaning glassware, assisting with beverage and food service, and maintaining the cleanliness of service areas and public spaces.

Requirements

Basic knowledge of Wine & Spirits, and food.
Polite, friendly, and helpful to guests, management and fellow employees.
Exceptional guest service skills.
Ability to stand, stoop, bend and lift items weighting up to 50 pounds repetitively during and entire shift.
Ability to speak, read and write the English language.
Ability to stand, stoop, bend repetitively during entire shift.
Ability to work flexible schedule to include weekends and holidays.
High School Diploma or equivalent.
One + years of experience as a Barback in a high volume, upscale Hotel or Free standing lounge environments.

Nice To Haves

Certified Food Service Manager
TIPS or equivalent certification.
Effective leadership, management, organizational and communication skills.

Responsibilities

Assure that all bars are kept in proper working conditions.
Provide all supplies needed for bar prior and during all functions and events as per Beverage Supervisor and Captain request.
Restock any and all beverages after all functions.
Assist with monthly beverage inventory and organization of beverage storeroom.
Stock and maintain supplies in all service areas.
Inspect and prepare all service ware prior to use.
May assist Server by removing soiled glasses and plates for large parties and during periods of heavy volume.
Clean and stock glassware.
Maintain cleanliness and sanitary condition of lounge and service areas.
Assist in completion of post shift clean up and side work duties.
Maintain clean and organized storage space.
Stock portable bar with required mixers, alcoholic beverages and related supplies.
Prepare all necessary mixers and garnishes prior to start of service and during shift as needed.
Set up bar service area with all necessary glassware and supplies prior to start of service.
Determine guests needs and suggestively up-sell beverages so as to enhance the guest experience.
Assist in the quality service of alcoholic & non-alcoholic beverages to guests, ensuring that the standards of service as set out by Loews Hotels.
Break down of equipment and returning stock to the storage areas.
Perform other related duties as assigned or requested by supervisors/managers.
Record all aspects of guest order accurately.
Monitor guest consumption to prevent over indulgence and ensure safety.
Inventory all beverages and operating supplies, order replacement items as needed.
Perform all closing duties, secure all inventory and supplies.
Perform monthly inventories.
Notify immediate supervisors promptly and fully of all problems or unusual matters of significance.
Remain current with hotel information and changes.
Comply with hotel uniform and grooming standards.