Outlets Barback-Ebb & Flow - Seasonal
About The Position
Evermore Orlando Resort is redefining the Orlando vacation experience with its expansive 1,100-acre property, offering a unique blend of upscale vacation homes, flats, villas, and the luxurious Conrad hotel. Situated near Walt Disney World®, Evermore provides guests with the space and comfort of vacation rentals combined with world-class resort amenities. The resort features Evermore Bay, an 8-acre crystal-clear lagoon with a sandy beach, swim zones, bars, cabanas, and firepits. Dining options include beachside bars, a food hall, and rooftop dining. Recreational activities include two championship golf courses, water sports, a family waterslide, rope swing, pickleball, bocce ball, and volleyball. The resort aims to be a paradise for guests seeking relaxation and unique experiences between theme park visits.
Requirements
- 1-2 years of hospitality and barback or related experience, customer service focus
- Detail-oriented with a commitment to cleanliness and hygiene.
- Willingness to learn and take directions from bartenders and other Team Members.
- Food, alcohol, and safety certifications under FL requirements.
- Written and verbal communication skills.
- Proven organizational and time management skills.
- Excellent communication and interpersonal skills; ability to interact with a wide range of people.
- Outstanding organizational and problem-solving skills.
- Ability to multi-task in a fast-paced environment.
- Capable of performing the role in a busy work environment.
- Proficient in reading safety procedures and operating guidelines.
Responsibilities
- Greet and interact with guests in a friendly, attentive, and professional manner.
- Assist bartenders in setting up the bar for service, including stocking liquor, glassware, garnishes, and other supplies.
- Communicate with Front of House Team Members to ensure consistent guest service and needs are met.
- Prepare and deliver ice to bartenders as needed and ensure ice bins are kept clean and well-maintained.
- Monitor and replenish the inventory of beverage and bar-related items during service to prevent shortages.
- Clean and sanitize bar equipment, glassware, and utensils in accordance with hygiene standards.
- Remove empty glasses, used napkins, and other debris from bar tops and tables to maintain a clean and orderly appearance.
- Assist with the preparation of garnishes and other drink ingredients as directed by bartenders.
- Collaborate with bartenders to fulfill guest drink orders promptly and accurately.
- Collect used glassware and utensils for washing and return cleaned items to the bar.
- Empty and properly dispose of trash and recycling materials in accordance with hotel policies.
- Support bartenders in providing exceptional guest service, including refilling water glasses, and assisting with guest inquiries when necessary.
- Ensure that glassware, bar tools, and equipment are clean and in good working condition.
- Handle guest complaints or concerns gracefully, seeking solutions to ensure a positive dining experience.
- Adhere to all local, state, and federal regulations regarding the sale and service of alcoholic beverages.
- Verify the legal drinking age of guests and refuse service to those who are underage or intoxicated.
- Recognize signs of intoxication and handle situations appropriately.
- Collaborate with other staff to maintain a well-organized and efficient bar operation.
- Assist in training new barbacks and staff, if required.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Complete side work as assigned.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation.
- Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
- Speak with others using clear and professional language.
- Follow all company and safety and security policies and procedures, and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Perform other duties as assigned.
Benefits
- FREE Life Insurance
- FREE Short-Term Disability
- FREE Long-Term Disability
- Affordable health benefits, including Medical, Dental, and Vision coverage for your dependents
- 401K with employer match
- Robust paid time off policy
- Parental leave
- Grandparent leave
- Family bereavement leave
- Pet bereavement leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
