Barback On-Call | Barlines
About The Position
No Job Description for a position can possibly include all duties which may be requested by guest or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position. DEPARTMENT: Food & Beverage | Barlines JOB TITLE: Barlines Barback/Food Runner/DRA REPORTS TO: Barlines Assistant Manager, Barlines Manager JOB PURPOSE: To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Barback, Food Runner, and Dining Room Attendant services.
Requirements
- Minimum 1 year food runner experience/DRA experience preferred. Other relevant hotel / food & beverage experience will be considered.
- Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items.
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
- Ability to work cohesively with co-workers both within and outside of your department.
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
- Excellent customer service, service recovery and problem-solving skills.
- Must be TABC certified, or have the ability to obtain a valid TABC permit.
- Must be able to work a variety of shifts, including weekends and holidays.
Responsibilities
- Assist in bar setup and opening, as well as closing.
- Maintain a clean and organized work area.
- Stocking the bar stations to par, and maintaining a par level of liquor bottles.
- Maintain clean glassware as needed.
- Become completely familiar with the liquors and beers sold in the bar.
- Greet all guests promptly and courteously.
- Ability to assist and focus attention on bartenders and servers needs, remaining calm and courteous.
- Must have complete knowledge of service times and menu.
- Must have complete knowledge of floor plan, table numbers, and seat numbers.
- Deliver food to correct tables according to ticket, floor plan, and seat numbers.
- Always inquire if additional service is needed from guests upon delivery and inform server or manager.
- Clear and disinfect tables before, during, and after service.
- Think clearly, quickly, maintain concentration, and make concise decisions.
- Ability to perform the job functions with minimal supervision.
- Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effective.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
