Barback/Busser @ the AC Hotel Raleigh Downtown

Summit Hospitality Incorporated•Raleigh, NC

About The Position

SUMMIT HOSPITALITY GROUP: BARBACK/BUSSER JOB DESCRIPTION SUMMARY: The Busser position for Summit Hospitality hotels is responsible for assisting the Food & Beverage Team in a friendly, courteous, and professional manner according to established hospitality standards set the hotel. The person filling this role is an ambassador of all the core values of Summit Hospitality Group where “Service is the Ultimate Amenity”.

Requirements

Previous busser, barback, food runner, or expeditor experience, preferably from a hotel, restaurant, country club, or banquet facility.
Strong work ethic.
Ability to hustle and stay on task.
Knowledge of appropriate table settings and service-ware for a variety of set-up environments.
Keep the bar stocked with liquor, syrups, glasses, napkins and all other necessary items before and during service hours.
Service orientation to do whatever it takes to ensure guest satisfaction.
Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees.
Good basic mathematical skills.
The expectations of this position requires a 40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your Supervisor. This only applies to Associates who are non-exempt.
Must be self-directed and follow tasks and responsibilities.
Ability to setup, breakdown, support, and multitask.
Ability to walk, stand, sit, bend, and reach for extended periods of time
Safe Serv certified
Valid Driver’s license
Flexible work schedule.
Ability to lift 50 lbs.

Nice To Haves

Full-service restaurant, bar, or lounge experience preferred.

Responsibilities

Responsible for setting up banquet room(s) as instructed by Banquet Manager, Captain, Director of Catering, Food & Beverage Manager, or Hotel senior management.
Responsible for preparing garnishes, refill ice wells, change beer kegs and restock napkins and straws as needed.
Responsible for serving food and beverages in the order and expectation of the Restaurant/Bar Manager to ensure consistency, timeliness, and proper temperature of all products. Replenish beverages as necessary.
Promptly bus dishes as guests complete each course or meal segment at the end of the meal or function according to plan.
Clean up the spills, remove the glassware and organize the counter.
Reset the Restaurant/Bar/Lounge according to the Manager’s plan for the next function.
Perform all side work to include replenishing condiments and restocking Lounge shelves/storage with supplies.
Responsible for performing general cleaning tasks using standard hotel cleaning products as assigned to adhere prevailing health and sanitation standards.
Responsible for abiding by all Federal, State, City, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Ensures security for all the hotel’s guests, employees, and property assets.
Enforces established policies and procedures for Summit Hospitality and the hotel’s brand.
Duties are subject to change and additional responsibilities/tasks may be assigned as needed.