Bar Shift Lead (Full-Time)

Rhinegeist•Cincinnati, OH

5d•Onsite

About The Position

Rhinegeist Brewery is seeking a Bar Shift Lead for their Cincinnati, Ohio location. This full-time position is for an upbeat and energetic individual who shares a passion for creativity and hard work. The ideal candidate will be ambitious, positive, capable of multitasking, and possess strong task management skills with a value for customer service. This role contributes to maintaining a reputation for safe and friendly customer service, supporting both the main taproom and rooftop areas. The environment is fun, friendly, and professional, offering opportunities to grow knowledge of craft beer, wine, and cocktails. Bar Shift Leads work with taproom management to ensure the taproom is prepared for the week and event schedule, involving tasks like order receiving, cocktail batching, stocking, and bar setup. While knowledge of inventory control and draft systems is a plus, on-the-job training is available.

Requirements

Ability to work 2 weekend days (Friday, Saturday, Sunday).
Ability to work weekdays.
Must be able to work on your feet for up to 8 hours.
At least one year of experience in the hospitality industry.
Knowledge of beer styles and brewing process.

Nice To Haves

Knowledgeable of inventory control and draft systems.

Responsibilities

Set up & break down of bars and taproom guest areas.
Provide knowledgeable, excellent customer service to guests.
Accurately manage guest orders, tabs, and cash sales.
Keep a clean and organized workspace.
Maintain a working knowledge of Taproom AV systems and set up.
Daily money management including safe counting and audits at the end of shifts.
Update daily tips through the POS system.
Work as a bartender when scheduled.
Ability to clean draft systems.
Ability to work well in a team setting.
Build an environment of exemplary customer service and motivated employees, ensuring that the Taproom is an inspiring place to enjoy Rhinegeist beverages.
Maintain an outwardly positive and motivating attitude toward current and future taproom programming while interacting with staff and guests.
Train new staff members as needed.
Resolve and/or report staff or guest issues.
Participate in required beer education and workplace training classes.
Maintaining/Ensuring all guest areas are clean and safe.
Maintaining/Ensuring taproom BOH areas are clean and safe.
Stock kegs, put away liquor and hard good orders.
Cocktail batching.
Set up of bars.
All other tasks as assigned by Taproom Management.