Bar Collins Server

Loews Hotels•Miami Beach, FL

3d•Onsite

About The Position

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Requirements

Previous experience in a food and beverage setting is required
knowledge of alcoholic beverages and service techniques highly, preferred.
High School Diploma or equivalent, preferred.
Strong understanding of menu offerings, service etiquette, and guest engagement to deliver exceptional dining experiences.
Excellent guest service skills with a focus on creating personalized and memorable interactions.
Basic proficiency with computer systems for order entry and processing.
Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift.
Ability to multitask and work efficiently in a fast-paced environment.
Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.

Nice To Haves

knowledge of alcoholic beverages and service techniques highly, preferred.
High School Diploma or equivalent, preferred.

Responsibilities

Greet guests warmly, present menus, and offer personalized food and drink recommendations.
Take accurate orders, noting special requests or dietary needs, and communicate them clearly to the kitchen or bar.
Serve food and beverages promptly, ensuring quality and presentation meet the highest standards.
Check in with guests throughout their visit to ensure satisfaction and address any needs.
Refill drinks and anticipate guest requirements for a seamless, enjoyable experience.
Maintain in-depth knowledge of the menu, including specials, pairings, and preparation methods.
Answer guest inquiries about food, beverages, and cocktails with confidence and professionalism.
Process payments accurately and efficiently, handling both cash and card transactions.
Collaborate with bartenders, kitchen staff, and team members to ensure smooth operations.
Set up and break down bar and dining areas, restocking and organizing supplies as needed.
Keep tables, seating areas, and menus clean and tidy throughout service.
Respond to guest feedback or concerns promptly and professionally to ensure a positive experience.
Assist in resetting the dining area for the next service to maintain a welcoming environment.
Perform other duties as assigned to support overall operations.
Regular attendance in conformance with standards.
May be required to work varying schedules to reflect business needs.
Required to attend all mandatory training sessions and meetings.
Perform other duties as assigned.