Bar Back

MPM Macon•Fort Myers, FL

2d•Onsite

About The Position

Beacon Social Drinkery Bar Back will be responsible for ensuring exceptional service to all guests that is consistent and continually in accordance to the Luminary Hotel & Co. service standards and standards of Mainsail Lodging & Development. Beacon Bar Back will also be responsible for helping all other staff and operations to maintain a well-organized, clean and well stocked outlet. Friendly interactions with patrons will be required but focus will be on the support staff position.

Requirements

High School diploma or higher
Previous hospitality experience required
Minimum of one (1) year related experience
Experience with POS systems
Familiarity with beer and spirits
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full service restaurant operations

Responsibilities

Provide service to bartenders in a timely manner
Prepare all mixes and garnishes
Ensure proper rotation of all liquor, beer, wine and consumable items
Keep bar top clean and free of dirty glasses, trash, etc. throughout shift
Keep back bar clean and organized
Clean glasses, utensils, and bar equipment
Clean all spills immediately and place all trash in proper receptacles
Sweep and mop as needed
Empty trash as necessary
Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
Maintain opening/closing liquor, beer, wine and consumables par
Ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
Light food running when applicable, ability to carry plates that may be warm or hot
Recognize and cultivate regular guests and repeat business
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention
Inform management of any complaint, comments or incident
Ensure nightly/weekly and opening/running/closing duties are completed
Record and report any equipment failure and/or safety hazards to management immediately
Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
Comply with all safety and health department procedures and all state and federal liquor laws
Maintain company safety and sanitation standards
Assists and/or completes additional tasks as assigned by management