BANQUETS SET UP PERSON Temporary

MDM Group Marriotts•Miami, FL

6d•Onsite

About The Position

This is a temporary, full-time, non-management position located on-site at the JW Marriott Marquis Miami. The role involves completing the final breakdown of functions by cleaning the room and returning equipment to its proper location. It also includes completing closing duties such as storing reusable goods, locking doors, and breaking down goods. The position requires setting up, stocking, and maintaining work areas, as well as monitoring and maintaining the cleanliness, sanitation, and organization of assigned stations and service areas. Responsibilities also include transporting dirty linen, separating napkins from tablecloths, and restocking linen shelves. The job requires maintaining cleanliness of work areas throughout the day, practicing clean-as-you-go procedures, and assisting other departments when needed to ensure optimum guest service. Safety and security protocols must be followed, including reporting accidents and completing safety training. Professional appearance and conduct are expected, along with protecting company assets and confidentiality. The role involves welcoming and acknowledging guests, anticipating their needs, and expressing genuine appreciation. Clear and professional communication is essential, as is supporting team goals and adhering to quality standards. Physical requirements include moving, lifting, carrying, pushing, and pulling objects weighing up to 50 pounds without assistance, reaching overhead and below the knees, and standing, sitting, or walking for extended periods.

Requirements

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, or walk for an extended period or an entire work shift.
Team Work
Customer Service Orientation
Dependability
Presentation
Safety Orientation
Positive Demeanor
Physical Strength
Stamina

Responsibilities

Complete the final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location.
Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc.
Set up, stock, and maintain work areas.
Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
Transport dirty linen to the correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens.
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Assist other departments when needed to ensure optimum service to guests.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, or walk for an extended period or an entire work shift.
Perform other reasonable job duties as requested by Supervisors.
Report work-related accidents, or other injuries immediately upon occurrence to the manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Complete appropriate safety training and certifications to perform work tasks.
Follow company and department policies and procedures.
Protect company tools, equipment, machines, or other assets by company policies and procedures.
Protect the privacy and security of guests and coworkers.
Address guests' service needs in a professional, positive, and timely manner.
Assist other employees to ensure proper coverage and prompt guest service.
Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes to resolve issues, delight, and build trust.
Speak to guests and co-workers using clear, appropriate and professional language.
Support all co-workers and treat them with dignity and respect.
Comply with quality assurance expectations and standards.