Banquets Server

Marriott•Dana Point, CA

8d•Onsite

About The Position

The Banquets Server is responsible for preparing coffee breaks, carts, and stations with appropriate food and beverages as stated in the Banquet Event Order. This role involves preparing tables, action stations, buffets, service carts, dessert table/carts, and cordial carts. The server must communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Key duties include ensuring courses are cleared and tables are properly crumbed, responding to and fulfilling special banquet event arrangements, and replenishing buffet items for consistency and freshness. The server will monitor tableware for presentability, and maintain cleanliness, sanitation, and organization of assigned station and service areas. Additionally, they will bus tables by removing and separating tableware, plateware, glassware, and flatware. The role also requires adherence to all company and safety policies, reporting accidents and unsafe conditions, completing safety training, and maintaining a clean and professional appearance. Confidentiality of proprietary information and protection of company assets are essential. The server must welcome and acknowledge guests according to company standards, anticipate and address guest needs, assist individuals with disabilities, and thank guests with appreciation. Communication should be clear and professional, with a focus on supporting team goals and meeting quality standards. The position requires the ability to read and visually verify information, stand, sit, or walk for extended periods, and lift/move objects up to 50 pounds without assistance and over 75 pounds with assistance. Fine motor skills, hand-eye coordination, and the ability to navigate various surfaces and stairs are also necessary. Other reasonable job duties may be requested.

Requirements

High school diploma or G.E.D. equivalent.
Less than 1 year related work experience.
No supervisory experience.
No license or certification required.

Responsibilities

Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
Prepare tables, action stations, buffets, service carts, dessert table/carts and dessert table/carts and cordial carts.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Ensure courses are cleared and tables are properly crumbed.
Respond to and try to fulfill any special banquet event arrangements.
Replenish buffet items to ensure consistency and freshness in presentation.
Monitor tableware to ensure it is presentable to guests.
Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
Bus tables by removing and separating tableware, plateware, glassware, and flatware.
Follow all company and safety and security policies and procedures.
Report accidents, injuries, and unsafe work conditions to manager.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats (e.g., small print).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested.