Banquets Server

Marriott • Clayton, MO

10d • Onsite

About The Position

The Banquets Server is responsible for preparing coffee breaks, carts, and stations with appropriate food and beverages as stated in the Banquet Event Order. This role involves preparing tables, action stations, buffets, service carts, dessert table/carts, and cordial carts. The server will communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Key duties include ensuring courses are cleared and tables are properly crumbed, responding to and fulfilling special banquet event arrangements, and replenishing buffet items for consistency and freshness. The server will monitor tableware for presentability, maintain cleanliness, sanitation, and organization of assigned areas, and bus tables by removing and separating tableware, plateware, glassware, and flatware. Additionally, the server must follow all company and safety/security policies, report accidents and unsafe conditions, and complete safety training. A professional appearance, maintaining confidentiality, and protecting company assets are essential. The role requires welcoming and acknowledging guests according to company standards, anticipating and addressing guest needs, assisting individuals with disabilities, and thanking guests with appreciation. Communication should be clear and professional, with a focus on supporting team goals and adhering to quality standards. The position involves reading and visually verifying information, standing/sitting/walking for extended periods, and performing physical tasks such as lifting, carrying, pushing, and pulling objects up to 50 pounds without assistance and over 75 pounds with assistance. Fine motor skills, hand-eye coordination, and the ability to move over various surfaces and stairs are necessary. The server must also reach overhead, below the knees, and perform other reasonable job duties as requested.

Requirements

• High school diploma or G.E.D. equivalent.
• Less than 1 year related work experience.
• No supervisory experience.
• None

Responsibilities

• Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
• Prepare tables, action stations, buffets, service carts, dessert table/carts and dessert table/carts and cordial carts.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Ensure courses are cleared and tables are properly crumbed.
• Respond to and try to fulfill any special banquet event arrangements.
• Replenish buffet items to ensure consistency and freshness in presentation.
• Monitor tableware to ensure it is presentable to guests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Bus tables by removing and separating tableware, plateware, glassware, and flatware.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED