Banquets Manager - Hilton Hawaiian Village Waikiki Beach Resort

Hilton•Honolulu, HI

1d•$80,000 - $90,000•Onsite

About The Position

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Banquet Manager, you’re not just leading the daily execution of all banquet functions – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. The beautiful Hilton Hawaiian Village Waikiki is looking to add their next superstar Banquet Manager! Located on 22 acres along Waikiki’s widest stretch of beach you will find the iconic Hilton Hawaiian Village Waikiki Beach Resort where our team members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers a free meal while on shift and free parking. We know that you will love being a part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!

Requirements

At least two years of supervisor/manager experience in banquets, preferably within hotels settings
Proficient computer skills, with strong command of Microsoft Office Suite
In-depth knowledge of banquet operations and best practices
Strong leadership presence complemented by excellent communication and interpersonal skills
Demonstrated adaptability and problem-solving abilities in fast-paced, dynamic environments
Flexibility to work varied shifts, including nights, weekends, and holidays, to support business needs

Nice To Haves

Experience working with and managing unionized teams is highly desirable

Responsibilities

Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
Manage banquet operations: Plan, organize, and execute various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas
Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping
Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Benefits

Competitive health benefits
Career growth opportunities
Go Hilton travel discount program
Free meal while on shift
Free parking
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what’s next