Banquets Intern

Live! Casino and Hotel Maryland•Hanover, MD

1d•$15 - $20•Onsite

About The Position

A Banquets Intern is an entry-level trainee who works with experienced hospitality leaders to learn the skills and concepts designed to develop future leaders in event management. Their main task is to assist hospitality leadership with a variety of tasks. Must be enrolled in Howard Community College’s Hospitality Program.

Requirements

Customer service experience dealing directly with customers.
POS (point of sales) Software experience.
Upbeat, outgoing and positive attitude.
Good communication skills.
Proficient in Micros, XLS, and Microsoft Word.
Experience working in a team environment.
Must be able to read, write and understand English.
Must be at least 18 years of age.
Must be enrolled in the Hospitality Program at Howard Community College.
Must be able to comply with all state gaming regulations, which may include obtaining a license.

Responsibilities

Support the coordination and setup of events.
Assist in executing service to match client expectations.
Greet clients and guests at events, respond to requests, and help ensure satisfaction throughout service.
Learn to deliver professional, guest-focused service.
Help monitor banquet equipment and supplies.
Participate in cleaning and organizing equipment during slower times.
Learn how to manage physical assets for efficiency and visual presentation.
Observe and assist with scheduling, training new banquet team members, and understanding how staffing aligns with event needs and labor budgets.
Learn safe and responsible service of alcoholic and non-alcoholic beverages in accordance with federal, state, and company regulations.
Observe and assist with implementing service procedures and standards for banquet and catering functions.
Support efforts to create smooth, efficient, and visually impressive events.
Support relationships with vendors and other departments to ensure successful execution of group functions.
Other duties as assigned.

Benefits

Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
Free Basic Life Insurance
Free Short Term & Long-Term Disability
Generous retirement savings options
Paid Time Off
Tuition Reimbursement
On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
Training and pathways for career growth
Robust Rewards & Recognition Programs
Annual Merit Based Pay Increases
Discretionary Performance Bonuses
Discretionary Service Bonuses
Free parking
Free food and discounted meals
Live! Hotel, Food & Beverage, and Entertainment Discounts