Banquets & Events Attendant - Giants Ridge

Guest Services•Biwabik, MN

1d•Onsite

About The Position

The Banquets & Events Attendant is responsible for the set-up, service, and tear-down of banquet and event spaces, ensuring a clean, organized, and welcoming environment for guests. This role plays a key part in delivering high-quality service by anticipating guest needs, maintaining presentation standards, and supporting efficient event operations. This position is flexible, with on-call scheduling based on event needs. We are looking for a friendly, professional attitude with strong communication skills. Strong attention to detail and ability to multitask in a fast-paced environment. Ability to work in a positive, efficient, team environment. Availability to work flexible hours, including weekends and holidays.

Requirements

High School Diploma or GED preferred.
Strong customer service skills with a positive, team-oriented attitude.
Ability to work in a fast-paced environment with attention to detail.
Knowledge of or willingness to learn property food handling and sanitation practices.
Strong communication skills and the ability to follow verbal and written instructions.
Ability to identify issues and proactively communicate with supervisors.
TIPS certification or the ability to obtain certification, if required.
Ability to interact with a wide variety of people, including guests and coworkers.
Ability to operate a point-of-sale (POS) system, including ability to consistently handle monetary transactions.
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Lifting, carrying and pushing up to twenty-five (25) pounds regularly, thirty (30) to thirty-five (35) pounds frequently, and up to fifty (50) pounds occasionally.
Ability to stand for the entire workday and climb stairs regularly.
Withstanding temperature extremes in indoor and outdoor environments.
Ability to work a flexible schedule, including evenings, weekends and holidays according to department needs.
Physical presence at the job site is essential to perform job duties.

Responsibilities

Provides friendly, professional service by greeting guests in a positive and courteous manner and responds promptly to requests.
Assist with the set-up and breakdown of banquet and event spaces according to event orders, diagrams, and management direction.
Maintain cleanliness, sanitation, and organization of all banquet areas before, during, and after events.
Monitors events to ensure proper presentation and functionality; replenish food, beverages, and supplies as needed.
Clear tables, removes dishes, and ensures timely clean-up throughout and following events.
Works collaboratively with kitchen, sales, and event staff to ensure smooth event execution.
Addresses guest concerns professionally and escalate issues to management when necessary.
Follows all safety and sanitation standards; reports hazards or concerns immediately.
Properly stores, handles, and cares for equipment reusable materials after each event.
Provides bar service at events when assigned, in accordance with certifications and company policies.
Performs other duties as assigned to support event operations.