Banquet Supervisor

ASM Global•Fishers, IN

1d•Onsite

About The Position

The part-time Banquet Supervisor is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

Requirements

Minimum of 3 years work experience in service-oriented environment, catering experience preferred
Indiana Liquor License
Knowledge of catering services and terminology
Strong guest service skills
Ability to get along well with others
Ability to receive and carry out instructions in a timely manner

Responsibilities

Reports for work in proper uniform according to the scheduled time.
Follows instructions for each event as given by the Premium Services Manager
Reviews Banquet Event Orders and Ensures all products and equipment needed are secured prior to each event.
Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
Assists with preparing garnishes, beverages, condiments, and breads.
Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
Assists with preparation and set-up of event room when necessary.
Prepares tables with place settings as instructed by the Premium Services Manager
Attends pre-function meeting for briefing of event details.
Checks in and Assigns Catering Staff based on event needs
Always provides friendly and courteous customer service.
Main point of contact on event floor for Clients during live events
Remains at assigned station and performs duties as assigned according to each event.
Reports any customer concerns and/or complaints to. Premium Services Manager
Breaks down tables and banquet equipment after each event.
Cleans and returns serving pieces to proper storage area.
Adheres to strict grooming standards and policies of company.
Follows service standards, procedures, and guidelines.
Performs other duties as assigned and deemed necessary.