Banquet Supervisor Circus Circus

Caesars Entertainment•Reno, NV

4d•Onsite

About The Position

JOB SUMMARY Oversees all Set-up Banquet functions under the direction of the Banquet Manager. Ensuring guest satisfaction. Assists in on-going evaluation of employees. Ensures compliance with all company policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES (May include, but is not limited to the following) Responsible for ensuring that Silver Legacy’s service standards are met during banquet functions, including set-up, equipment, room set-up, lighting, etc. Ensure all rooms are set up according to the banquet event order (BEO) Ensure that door signs are put in daily for each function according to BEO Ensure that back hallways and equipment is organized, clean and in its correct space allowing for proper egress Notify Assistant Manager of any damage to equipment as soon as possible Always present a professional manner Review weekly functions and employee scheduling with Banquet Manager Ensure that proper sanitation procedures are followed at all times Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Perform other job-related duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Strong verbal communication skills Minimum of 2-4 years as Banquet Captain in a multi-unit hotel or casino High School diploma or equivalent PHYSICAL DEMANDS AND WORK ENVIRONMENT ( May be required in order to perform the essential functions of the position) Ability to stand for long periods of time Frequent walking Work area is subject to variable temperatures May be subject to smoking environment and moderate noise GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS : Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS : Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Requirements

Strong verbal communication skills
Minimum of 2-4 years as Banquet Captain in a multi-unit hotel or casino
High School diploma or equivalent
Ability to stand for long periods of time
Frequent walking
Must have the ability to provide internal/ external guests with service excellence
Have excellent communication skills and observation skills
Have an easygoing demeanor to ensure a fun and safe environment for our guests.
Above average speech – both speaking and reading/writing English.
Need excellent interpersonal skills.
Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Responsibilities

Oversees all Set-up Banquet functions under the direction of the Banquet Manager.
Ensuring guest satisfaction.
Assists in on-going evaluation of employees.
Ensures compliance with all company policies and procedures.
Responsible for ensuring that Silver Legacy’s service standards are met during banquet functions, including set-up, equipment, room set-up, lighting, etc.
Ensure all rooms are set up according to the banquet event order (BEO)
Ensure that door signs are put in daily for each function according to BEO
Ensure that back hallways and equipment is organized, clean and in its correct space allowing for proper egress
Notify Assistant Manager of any damage to equipment as soon as possible
Always present a professional manner
Review weekly functions and employee scheduling with Banquet Manager
Ensure that proper sanitation procedures are followed at all times
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned