Banquet Setup/Breakdown-Spartanburg Marriott

MPM Macon • Spartanburg, SC

1d

About The Position

Banquet Set Up is responsible for assisting banquet personnel with everyday operational materials and items to ensure exceptional guest service consistent with Marriott standards under the franchise of Mainsail Lodging & Development. The role includes setting up banquet rooms, supporting guests and banquet operations, maintaining work areas, and following hotel policies and procedures.

Requirements

• High school diploma or higher.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to use technology such as tablets and iPads.
• Ability to stand for extended periods, squat, and bend.
• Ability to communicate clearly and have corrected vision within the normal range.
• Ability to work long hours as needed.
• Ability to lift, push, or pull 50 pounds.
• Ability to make sound judgments quickly and progress multiple tasks toward deadlines.
• Ability to work independently, take direction, and provide direction to others.
• Ability to manage differing personalities and maintain confidentiality.
• Ability to work effectively in stressful, high-pressure situations and anticipate, prevent, identify, and solve workplace challenges.
• Respectful, positive, and friendly attitude toward guests, team members, and management.

Nice To Haves

• Previous hospitality experience.

Responsibilities

• Greet guests warmly and assist with special requests.
• Assist with banquet functions, including setting up tables and chairs.
• Follow scheduled shifts and required break and lunch periods.
• Report light outages, broken equipment, room disparities, suspicious activity, unusual items, and irregular guest behavior to the appropriate manager or according to hotel procedures.
• Communicate inventory needs, including chairs, tables, and banquet linens, to the manager.
• Communicate professionally while using technology and share hotel knowledge with guests, personalizing service where appropriate.
• Maintain guest confidentiality and follow hotel procedures and policies.
• Take initiative and complete assignments with limited supervision.
• Maintain cleanliness and order in work areas, including closets, carts, and the housekeeping office.
• Perform other duties requested by management to service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED