Banquet Set Up

Crestview Management, LLC•Atlanta, GA

11h•Onsite

About The Position

This role involves assisting the Banquet Manager with various operational and administrative tasks related to banquet functions. Key responsibilities include managing banquet houseman staff, ensuring event spaces are set up correctly and safely, maintaining cleanliness and organization of banquet areas and storage, and contributing to the planning and execution of events. The position requires a strong focus on customer service, adherence to hotel standards, and knowledge of event setups and equipment.

Requirements

Familiarity with Hotel Standard Operating Procedures.
Ability to set up event space in a timely and safe fashion according to instructions/details outlined on Banquet Event Orders (BEOs) and floor plans.
Ability to maintain high standards of cleanliness and sanitation.
Ability to maintain Banquet Storerooms in a neat and organized manner, stocked with appropriate supplies.
Ability to assist with planning, organizing, and execution of banquet functions.
Ability to greet and welcome client representatives and guests, responding to requests in a timely, friendly, and efficient manner.
Ability to ensure function space is visually appealing and equipment is in good working order.
Ability to implement service standards and operating procedures.
Complete knowledge of daily scheduled group functions, times, locations, amount of people.
Complete knowledge of location of all Hotel function space and names of rooms.
Complete knowledge of all styles of meeting and Banquet room settings.
Complete knowledge of correct maintenance and use of equipment.
Complete knowledge of all Departmental/Hotel policies and procedures.
Complete knowledge of all safety guidelines.
Use correct cleaning chemicals for designated items/surfaces, according to OSHA regulations and hotel requirements.
Inspect cleanliness and working condition of all equipment and supplies to be set up in function area; rectify any deficiencies.
Provide excellent customer service and ensure customer needs are met.
Be familiar with all current and upcoming event details.
Ability to work under pressure.
Ability to work in long or break shifts.
Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
Perform Related Administrative duties as required.
Other duties as assigned.

Nice To Haves

Provide unique and creative ideas to enhance meetings & group experience.

Responsibilities

Assist the Banquet Manager with scheduling, reporting, training, and performance management of the Banquet Houseman Staff.
Approach all encounters with guests, whether internal or external, in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
Be familiar with Hotel Standard Operating Procedures.
Set up event space in a timely and safe fashion according to instructions/details outlined on Banquet Event Orders (BEOs) and floor plans, including chairs, tables, linen, and displays.
Maintain high standards of cleanliness and sanitation throughout banquet function space, pre-function space, and storage areas.
Oversee the maintenance of all Banquet Storerooms, ensuring they are neat, organized, and stocked with necessary supplies.
Assist with the planning, organizing, and execution of all banquet functions by completing equipment requisitions.
Greet and welcome client representatives and guests, responding to requests in a timely, friendly, and efficient manner regarding function room set-up.
Ensure the function space is visually appealing by maintaining high standards of cleanliness and ensuring equipment is in good working order.
Consistently implement service standards and operating procedures for function room set-up.
Maintain complete knowledge of daily scheduled group functions, hotel function space, room settings, equipment use, departmental policies, and safety guidelines.
Use correct cleaning chemicals according to OSHA regulations and hotel requirements.
Inspect cleanliness and working condition of all equipment and supplies for function areas and rectify any deficiencies.
Provide excellent customer service and ensure customer needs are met.
Provide unique and creative ideas to enhance meetings and group experiences.
Be familiar with all current and upcoming event details.
Work under pressure and in long or break shifts.
Ensure sufficient operating guest supplies, beverage supplies, and operating equipment for assigned functions.
Perform related administrative duties as required.
Perform other duties as assigned.