BANQUET SET UP - Part Time

SCP HOSPITALITY MANAGER LLC

13d

About The Position

The Banquet Set-Up is responsible for setting up banquet space according to the specifications outlined in the Banquet Event Order and striking event space after events have concluded. Set-up personnel are also responsible for the proper storage and labeling of event materials, including linen, tables, banquet chairs, etc. The Banquet Set-Up shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP’s Culture & Core Values.

Requirements

Must be a United States citizen or possess a valid work permit.
Must be able to read, write, and speak English. Fluency in other languages is beneficial.
Must be able to accurately follow instructions, both verbally and written.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
Must be able to work in a fast-paced environment with urgency and empathy.
Outstanding coordination and multi-tasking abilities.
Professional in appearance and demeanor.
Must have the ability to deal effectively and interact well with guests, vendors, and team members.
Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
Must have State Issued Food Handler's Certificate.
Must have State Alcohol Server Certification.

Nice To Haves

Knowledge of food and beverage service operations preferred but not required.
Previous F&B experience preferred.

Responsibilities

Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
Follow Hotel policies with lost and found items.
Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
Continuously promote sanitation, safety, and security efforts.
Set up banquet rooms and event spaces according to diagrams and specification
Arrange tables, chairs, linens, and other furniture as per event requirements.
Assists servers with the setting and clearing of banquet tables, stocking service stations, and assists with buffet/coffee break/table service to ensure total guest satisfaction.
Maintain cleanliness of function space pre and post-events.
Assists servers and management with the setting, decoration, and tear-down/removal of buffets and coffee breaks.
Assist with the service of guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
Assist with the setting of banquet tables for a full-service meal. Quickly clear dirty banquet table settings and prepare table tear-down/removal.
Coordinate with catering and kitchen staff to ensure proper placement of food and beverage stations.
Ensure that all necessary equipment and supplies are available and in working order.
Work closely with event planners, coordinators, and other staff to meet client expectations.
Handle and transport event-related materials and equipment with care.
Safely deliver carts of dirty dishes/flatware/glassware to the kitchen for washing.
Maintain stock and cleanliness of stations for all meals with necessary equipment including silverware, linen, and condiments.
Report any maintenance issues or equipment malfunctions promptly.
Report all accidents and breakages to the F&B Manager or Executive Chef in charge.
Adhere to relevant Food Safety Hygiene standards.
Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
Other duties as assigned.