Banquet Set Up Lead

Marriott • Schaumburg, IL

7d • $23 - $24 • Onsite

About The Position

The Banquet Set Up Lead is responsible for analyzing banquet event orders to gather guest information, determine proper setup, timeline, specific guest needs, buffets, and action stations. This role involves setting up the banquet area/room, ensuring cleanliness and proper setup, and monitoring and maintaining the cleanliness, sanitation, and organization of assigned station and service areas. The lead will also inspect storage areas for organization and proper stock rotation (FIFO), and rectify any deficiencies. Communication with guests and other employees is key to ensuring guest needs are met and that staff works together as a team. The position also directs the final breakdown and clean up of function rooms. Additionally, the Banquet Set Up Lead assists management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees, serving as a role model. This role requires adherence to all company and safety/security policies and procedures, reporting accidents and unsafe conditions, and completing safety training. Maintaining a clean and professional appearance, protecting company assets, and providing excellent guest service are essential. This includes welcoming guests, anticipating needs, assisting individuals with disabilities, and fostering positive working relationships with colleagues. The role requires reading and verifying information, standing/sitting/walking for extended periods, and performing physical tasks such as lifting, carrying, pushing, and pulling objects up to 50 pounds without assistance and over 75 pounds with assistance. Fine motor skills, hand-eye coordination, and the ability to navigate various surfaces and positions are also necessary. Other reasonable job duties may be assigned.

Requirements

• High school diploma or G.E.D. equivalent.
• Less than 1 year related work experience.
• No supervisory experience.
• None

Responsibilities

• Read and analyze banquet event orders to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
• Set up banquet area/room, ensuring cleanliness and proper set up.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Inspect storage areas for organization, use of First In First Out (FIFO), and cleanliness and rectify any deficiencies.
• Communicate with guests and other employees to ensure guest needs are met.
• Ensure staff is working together as a team.
• Direct final breakdown and clean up of function rooms.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

Benefits

• Wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED