Banquet Server - The Lakeview

Carmen's Group•Hamilton, ON

4d•Onsite

About The Position

The Lakeview is a premier beachfront venue in Hamilton, known for creating lasting memories through weddings, celebrations, and special events. As part of Carmens Group, an award-winning hospitality leader, you will be essential in bringing these magical moments to life, working with a passionate team in a vibrant, fast-paced environment. This role offers opportunities for career growth within a company that values employee growth, well-being, and passion.

Requirements

Experience in banquet, catering, restaurant, or high-volume service environments
A natural ability to connect with guests and deliver outstanding hospitality
Strong communication skills and confidence interacting with both guests and team members
Proven ability to stay composed and effective in fast-paced, high-pressure situations
A guest-first mindset with a passion for creating memorable experiences
Leadership skills and the ability to support or supervise a team when needed
A polished, professional appearance and demeanor suited to upscale or formal events
Smart Serve Certification required
Flexibility to work evenings, weekends, and event-based hours
A positive attitude, reliability, and a willingness to jump in wherever needed

Nice To Haves

Valid G License

Responsibilities

Welcoming guests with friendliness and professionalism to create a warm and inviting atmosphere
Serving food and beverages efficiently while maintaining quality presentation and attentive service
Coordinating with kitchen staff to address dietary restrictions and special guest requests
Becoming familiar with each event’s menu details and service expectations
Maintaining guest satisfaction throughout events by being attentive, proactive, and responsive
Clearing and resetting tables while keeping service areas clean, organized, and well maintained
Assisting the team with side duties, including setting up service stations and restocking supplies
Following direction from supervisors to help ensure smooth and efficient service operations
Demonstrating professionalism, sound decision-making, and leadership in a fast-paced setting
Supporting a positive, collaborative, and respectful team environment focused on exceptional service
Helping create memorable experiences for guests celebrating meaningful occasions
Carrying out additional responsibilities as needed to support banquet and event operations