Banquet Server

Hersha Hospitality Management LP•Bethesda, MD

2d•Onsite

About The Position

The Banquet Server is responsible for setting up banquet rooms and serving food and/or beverages in accordance with established guest service and sustainability standards. Key responsibilities include preparing the banquet room as instructed by a supervisor, attending pre-event meetings to understand function details and expectations, and serving food and beverages consistently throughout the event. The server will also replenish beverages, ensure guest satisfaction, promptly clear dishes after each course or meal, and address special requests and complaints. Adherence to all state, federal, and corporate regulations regarding alcoholic beverage service is required, along with practicing safe work habits, wearing protective safety equipment, and following MSDS and OSHA standards. The role also involves performing other duties as requested by management.

Requirements

High School diploma or equivalent.
Ability to remember and recite menu items.

Nice To Haves

Food service experience a plus.

Responsibilities

Set up banquet room as instructed by supervisor.
Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
Replenish beverages as necessary, and check with guests for overall satisfaction.
Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
Respond to guest special requests and resolve guest complaints.
Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.