Banquet Server

Avion Hospitality Employee Services LLC • Dallas, TX

7h • Onsite

About The Position

A Banquet Server is responsible for the set up and the service of all assigned banquet functions.

Requirements

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Alcohol Awareness Certification (must comply with State regulations)
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must maintain composure and objectivity under pressure.
• Associate is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.- F
• Associate is subject to noise: There is sufficient noise to cause the employee to shout in order to be heard above ambient noise level.- F
• Associate is required to function in narrow aisles or passageways.- F
• None: Associate is not substantially exposed to adverse environmental conditions (as typical office or administrative work).- F
• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.- C
• Reaching: Extending hand(s) and arm(s) in any direction, particularly for sustained periods of time (typing/using a mouse).- C
• Standing: Remaining upright on the feet, particularly for sustained periods of time.- C
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.- C
• Finger Dexterity/Grasping: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.- F
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.-C
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers or guests accurately, loudly, or quickly.-C
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive information through oral communication.- C
• Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.- C
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to positions.- O- 20-50 lbs.
• This job requires a criminal background check.- Yes

Nice To Haves

• Associate is subject to outside environmental conditions: No effective protection from weather.- O
• Associate is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gasses, or poor ventilation.- O
• Associate is subject to oils: There is air and/or skin exposure to oils and other cutting fluids.- O
• Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.-O
• Kneeling: Bending legs at knee to come to rest on one or both knees.-O
• Crawling: Moving about on hands and knees or hands and feet.-F
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.- F
• Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.- F

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include Alcohol Awareness, Food handlers, Safety, etc.
• Maintain a friendly and warm demeanor at all times.
• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
• Serve guests according to the hotel's standards in a friendly, courteous, and professional manner.
• Respond to guest problems, complaints and accidents; Refer to management, if necessary.
• Be informed of all current hotel policies.
• Be familiar with fire exits, fire extinguisher locations and safety rules.
• Maintain the banquet store room in a neat and organized manner, stocked with any and all appropriate supplies necessary for food service functions.
• Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly.
• Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees.
• Be familiar with the organization of the hotel and know the function of each department.
• Handle items for “Lost and Found” according to the standards.
• Perform other tasks/jobs as assigned by supervisor or manager.
• Attend meetings as required by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED