Banquet Server

ASM Global • Irving, TX

2d

About The Position

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Banquet Server at the Irving Convention Center. This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

Requirements

• High school diploma or equivalent
• Minimum 6 months experience required.
• Knowledge of catering services and terminology
• Strong guest service skills
• Works well with others
• Receive and carry out instructions in a timely manner
• Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends and holidays.

Nice To Haves

• Facility/industry experience preferred.
• TABC preferred but not required

Responsibilities

• Greets all guests with enthusiasm and friendliness.
• Serves food alcoholic beverages in an appropriate manner consistent with company standards.
• Answers guest questions about food, beverages, and our facility accurately and in a friendly manner.
• Does side work during non-busy hours.
• Speaks to all guests with enthusiasm at all times.
• Develops relationships with guests.
• Provides the highest level of service in accordance with our standards.
• Identifies food orders when ready and delivers items to tables in a timely manner.
• Maintains a professional appearance at all times.
• Communicated with food and beverage staff to ensure guest satisfaction.
• Maintains a professional relationship with all coworkers.
• Follows checklists and standard operating procedures.
• Maintains a safe, clean, organized and stocked work area.
• Maintains full knowledge of menus, recipes and other pertinent information.
• Constantly increasing knowledge of food, beverages and other products and services.
• Ensures that guest have a positive and memorable experience.
• Responsible for constant sanitation, organization, and proper food handling.
• Reports for work in proper uniform according to the scheduled time.
• Other duties as assigned by the Food & Beverage Manager and/or Banquet Captain.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED