Banquet Server

THE RANCH AT LAGUNA BEACH•Laguna Beach, CA

1d•Onsite

About The Position

Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. This role involves clearing tables, returning equipment, handling reusable food items, ensuring service corridor safety, and attending to spills and breakage immediately. The position requires gathering necessary equipment for functions and maintaining a clear service corridor. Supportive functions may include assisting with moving tables and chairs, informing supervisors of problems or complaints, and ensuring proper storage of equipment.

Requirements

High school or equivalent education required.
Minimum of 3 years prior experience in banquet service required.
Food handlers certification
All team members must maintain a neat, clean and well-groomed appearance per The Ranch standards.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Knowledge of table service standards.
Knowledge of appropriate table settings and service ware.
Ensure guest comfort and safety throughout event.
Ability to remain quiet during event.
Ability to focus on guests needs.
Ability to describe all menu items and methods of preparation.
Ability to notify management of any inappropriate behavior from the guest such as intoxication.
Excellent customer service skills, ability to organize and prioritize work, solve problems and make rational decisions.
Must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
Must be able to stand and exert well-paced mobility for up to 4 hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to lift up to 30 lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
Must be able to exert well-paced ability in limited space.
Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Regular attendance is essential to the successful performance of this position.
Team members may be required to work varying schedules to reflect the business needs of The Ranch.
Attendance is required at all scheduled training sessions and meetings.
Upon employment, all team members are required to fully comply with company rules and regulations for the safe and effective operation of The Ranch’s facilities.

Nice To Haves

Flexibility with working hours and on-call rotation.

Responsibilities

Serve food and beverage items.
Clear tables and return all equipment to their respective areas.
Retrieve all reusable food items and place them on a separate queen, as provided.
Ensure service corridor safety by transporting all equipment in the proper manner.
Be responsible for handling of all equipment and linens.
Ensure that all spills and breakage are attended to immediately.
Gather all equipment necessary to service a function and maintain a clear and immaculate service corridor.
Assist in moving any tables and chairs as assigned.
Inform supervisor of any problems or complaints.
Responsible for the proper handling of all equipment, i.e., “Big 4” items and props, ensuring proper storage after use.