Banquet Server
SOUTHALL FARM & INN•Franklin, TN
•Onsite
About The Position
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Banquet Server is responsible for providing outstanding food and beverage service during events, ensuring guest satisfaction, and maintaining the highest level of hospitality and professionalism. This role involves close coordination with the Banquet Captain and event operations team to execute seamless functions according to Banquet Event Orders (BEOs).
Requirements
- Excellent attention to detail and time management skills
- Strong verbal communication and interpersonal abilities
- Courteous, professional, and guest-focused demeanor
- Ability to work well both independently and as part of a team
- Calm and composed under pressure
- Organized and proactive approach to service
- Trustworthy and reliable
- High School Diploma or equivalent
- Ability to lift, push, or pull up to 50 lbs
- Ability to stand and walk for extended periods
- Availability to work evenings, weekends, and holidays as needed
- Comfortable working indoors and outdoors in varying weather conditions
- TABC Certification
Responsibilities
- Deliver prompt, professional, and courteous service to all guests during events
- Review and understand all BEOs and attend pre-event briefings to ensure awareness of special requirements or guest needs
- Verify event setup and presentation meet standards and guest expectations
- Communicate guest feedback, needs, or concerns promptly to the Banquet Captain
- Maintain cleanliness, safety, and organization in service areas and event spaces at all times
- Handle tableware and service equipment with care to minimize breakage and ensure cleanliness
- Ensure all banquet equipment is in working condition and report any issues promptly
- Assist with setup and breakdown of banquet spaces, including linens, furniture, décor, and service items
- Adhere to all safety and sanitation procedures in compliance with company policies
- Support a team-oriented environment with a focus on guest satisfaction and collaboration
Benefits
- Competitive compensation package
- Medical, dental, vision, short and long-term disability, company-provided life insurance
- Generous paid time off accruals
- 9 paid holidays annually
- 401k and company match
- Education reimbursement
- Best-in-class Employee Assistance Program
- Free weekly outdoor activities and wellness classes
- 30% internal discounts
- Fresh and free daily meal
- Bountiful internal growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
