On Call Banquet Server

The Ballantyne Hotel & Spa, Charlotte•Charlotte, NC

12d•Onsite

About The Position

As a Banquet Server you will play a crucial role in ensuring the success of our events. You will be responsible for providing exceptional service to our guests, setting up and breaking down banquet functions, and maintaining a clean and organized work environment.

Requirements

Previous experience in banquet or restaurant service preferred.
Excellent customer service skills.
Ability to work in a fast-paced environment.
Strong attention to detail.
Ability to lift and carry heavy objects.
Flexible availability to work evenings, weekends, and holidays.
Food Handler's Certification (or willingness to obtain).
Prior experience in related field required
Tips and Food Handlers certificates required
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Ability to stand during entire shift

Nice To Haves

High School diploma or equivalent preferred

Responsibilities

Set up banquet rooms according to event specifications, including tables, chairs, linens, and centerpieces.
Break down banquet rooms after events, cleaning and storing equipment.
Greet and welcome guests in a friendly and professional manner.
Serve food and beverages to guests in a timely and efficient manner.
Anticipate guests' needs and respond to their requests promptly.
Maintain a positive and attentive attitude throughout the event.
Follow proper food handling and sanitation procedures.
Serve food and beverages according to established service standards.
Clear tables and reset for the next course.
Collaborate with other team members, including banquet captains, bartenders, and kitchen staff, to ensure smooth operations.
Follow instructions from supervisors and managers.
Assist with event planning and coordination as needed.
Maintain a clean and organized workstation.
Adhere to all hotel policies and procedures.