Banquet Server, Limited, The Stanford Park Hotel

Woodside Hotel Group Ltd.•Menlo Park, CA

1d•Onsite

About The Position

The Stanford Park Hotel is seeking a Banquet Server to join their team. Banquet Servers are responsible for creating the perfect setup for every event, catering to individual guest needs, and ensuring a flawless occasion with friendly, gracious, and professional service that upholds the hotel's high standards.

Requirements

Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
Able to communicate effectively with the public and other team members.
Excellent organizational skills.
Able to read, listen and communicate effectively in English.
Able to effectively deal with customer complaints and concerns in a friendly and positive manner.
Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Able to move through a crowded room to serve Banquet guests.
Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Able to work in a fast-paced environment.
Meets legal age requirements for the position.

Nice To Haves

High school diploma is preferred.
Three to six months prior Food and Beverage experience is preferred.
Excellent wine knowledge is also preferred.
CPR/First Aid Certification is preferred.

Responsibilities

Report to F&B Manager at the beginning of the shift for assignment of various functions.
Review Banquet Event Order to familiarize self with upcoming function.
Assist in setting room by placing china, glass, silverware, linen, props, service equipment etc., in their proper place.
Prepare bread baskets, lemons, and ice water, butter, cream and accompaniments and refills salt/pepper shakers.
Greet guests in a friendly manner with a smile.
Carry and serve Banquet meals to assigned section.
Display knowledge and recite food entrée and preparation to the guest.
Regularly monitor station to ensure all guests’ needs are met.
Replenish beverages as necessary to ensure overall guest satisfaction.
Observe stations to respond to any additional requests and to determine when the meal has been completed.
Promptly remove dishes as guest completes each course and/or at the end of the meal.
Clear tables at the end of the function.
Place items in the designated storage area.
Perform all other duties as assigned by the supervisor.