Banquet Server - Doubletree Phoenix Midtown

Remington HospitalityPhoenix, AZ
Onsite

About The Position

This role involves supporting banquet events by reviewing event orders, assisting with setup, ensuring food and beverage quality, serving guests, and communicating with the kitchen. The ideal candidate is customer-service oriented, has strong communication skills, a good work ethic, and can work well under pressure and as part of a team. The position requires flexibility in scheduling, including nights, weekends, and holidays. While the description mentions "In-Office Role" and physical requirements related to an office environment (sitting, computer work, lifting 10-25 lbs), the responsibilities listed are typical of a banquet server role which usually involves standing and moving for extended periods.

Requirements

  • Customer service focused
  • Excellent communication skills, both verbal and written
  • Likes to communicate with guests and associates
  • High work ethic and self-initiative
  • Ability to work in high pressure situations
  • Flexible to work varying schedules to include nights, weekends, and holidays
  • Enjoys working as and being part of a team that provides great experiences for our Guests!
  • Ability to work in a standard office environment.
  • Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
  • Occasional standing and walking throughout the workday.
  • Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Occasionally required to stand, walk, bend, reach, or carry items.
  • Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
  • Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
  • Ability to hear and participate in conversations and meetings, use phone and/or headset

Responsibilities

  • Review BEO's for menu details, room setup, food, beverage and audio visual needs.
  • Assist the set up staff in table set up, buffet set up, bar set up, etc.
  • Check quality and presentation of food before serving.
  • Prepare and serve beverages for the function.
  • Provide prompt and professional service to all guests.
  • Communicate with Kitchen keeping update on any changes.
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