Banquet Server

Royal Sonesta Cambridge, MACambridge, MA
$9 - $11Onsite

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Serve meals to patrons for banquet and catering functions.

Requirements

  • May be required to work nights, weekends and holidays

Responsibilities

  • Always Adhere to Stay Safe with Sonesta safety guidelines.
  • Prepare function room for banquet function; set tables and place settings.
  • Serve drink of choice to guests.
  • Garnish and decorate dishes prior to serving.
  • Observe diners to respond to any additional requests and to determine when meal has been completed.
  • Suggest desserts, beverages and after dinner drinks.
  • Ladle soup, toss salads, portion pies and desserts, brew coffee and perform other services as needed.
  • Clear and reset tables at conclusion of each course.
  • Adhere to Sonesta Service Standards.
  • Adhere to all Sonesta Safety and Sanitation Standards.
  • Adhere to uniform and grooming standards.
  • Perform other duties or projects as requested by management.
  • Deliver Passionate & Engaging Service to our Guests
  • You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs to exceed their expectations
  • You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile, Use eye and ear contact and guest’s name, Establish/anticipate needs, Solve and own all requests/complaints, Thank everyone

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
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