Banquet Server

THE UMSTEAD HOTEL & SPA•Cary, NC

2d•Onsite

About The Position

The banquet server will serve the guests needs by providing exceptional knowledge of food & beverage menu items, as well as, information regarding preparation methods. They also assist in set-up of linen, china, glass, silver, and buffets/ food displays for each function in accordance with The Umstead Hotel standards.

Requirements

High School education or equivalent required
1-2 years banquet or restaurant server experience in an upscale hotel, restaurant, or country club.
Must be able to work a flexible shift that includes nights, weekends and holidays
Must be able to continuously stand/ walk a minimum of 8 hours
Must be able to lift and carry up to 20 lbs. over the course of a shift.
Must be able to bend, kneel, push and pull over the course of a shift.
Ability to read, write and communicate effectively in English, both written and oral.
All employees must maintain a neat, clean and well-groomed appearance per The Umstead Hotel standards.

Nice To Haves

Previous four or five star banquet serving experience preferred.
Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity and other element

Responsibilities

Report to work at the scheduled time, neatly groomed and in a clean uniform.
Participates in the service and removal of food during banquet functions by offering pre-determined menu selections to each table; maintaining knowledge of each selection's, origin, taste, and preparation method; communicating guest orders including any special needs or requests to the kitchen; checking completed kitchen orders with the guest's original order; transporting items to the guest table in a timely manner to ensure proper food quality and making self available to guests, clients, and group contacts to ensure satisfaction.
Setting up, maintaining, inventorying and breaking down all beverage breaks and food buffets/ food displays
Setting up of linen, china, glass, silver, for each function according to the banquet event order.
Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
Being able to consistently perform tasks within a given time frame to insure all event components are setup on time.
Being able to consistently perform tasks with little direct supervision.
Maintain the back of the house cleanliness and safety
Comply with The Umstead Hotel & Spa Vision and Values.
Work harmoniously and professionally with co-workers and supervisors.
In addition, other duties may be required as directed by your Manager.