Banquet Server
About The Position
Responsible for communicating with banquet team members and back of house personnel to provide a dining experience which meets or exceeds guest expectations. Responsible for setting, clearing, serving and cleaning banquet dining tables. Support the Crowne Plaza hallmarks and standards. Greet guests and answer questions regarding food and beverage. Serve three to four tables, as determined by management during sit down function. Responsible for stocking stations and completing pre and post job duties as outlined by the manager. Able to interact with guests in a friendly/fast manner. Ability to set, clear, and serve tables during banquet function. Observe guests during meal needs and respond to requests appropriately. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests expectations. Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. Assist team members as needed. All other duties as required.
Requirements
- Knowledge of customer service
- Attention to detail with work ensuring accuracy is met and exceeded
- Generally 0-2 years of experience required.
- Must be a minimum of 20 years of age to serve alcoholic beverages to hotel guest per KY Liquor Law.
Responsibilities
- Communicating with banquet team members and back of house personnel to provide a dining experience which meets or exceeds guest expectations.
- Setting, clearing, serving and cleaning banquet dining tables.
- Supporting the Crowne Plaza hallmarks and standards.
- Greeting guests and answering questions regarding food and beverage.
- Serving three to four tables, as determined by management during sit down function.
- Stocking stations and completing pre and post job duties as outlined by the manager.
- Interacting with guests in a friendly/fast manner.
- Setting, clearing, and serving tables during banquet function.
- Observing guests during meal needs and responding to requests appropriately.
- Ensuring all guests are treated in a manner to ensure their complete satisfaction.
- Striving to exceed guests' expectations.
- Reporting to work in a neat and clean uniform.
- Assisting team members as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
